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Assoc Analyst, Sr (Tdb)

Expired Job

Entergy Jefferson , LA 70121

Posted 3 months ago

JOB SUMMARY/PURPOSE

Supports the System Damage Prevention (DP) OC's and Manager by collecting system DP operational and cost data, ensure its' accuracy and completeness, and compile it in concise and meaningful formats.

JOB DUTIES/RESPONSIBILITIES

  • Collect operational and cost data from State One Call Centers, locate contractors, ticket management software, Entergy locators, Entergy linemen performing locate services and Entergy's Damage Prevention administrative group, and ensure the data is timely, accurate and formatted to be most concise and informative.

  • Collect information on Public Inflicted Damages (PIDs) due to excavation and support the Claims effort in determining liability, billing, payment and resolution.

  • Collect customer complaints regarding DP activities and monitor follow up and resolution

  • Compile all data into charts, dashboards, presentations, etc for each state and the system.

  • Support Manager and OC's with data/information needed to monitor and control DP operations. This may involve conducting ad-hoc research regarding specific issues, or developing issue specific presentations.

  • Review and monitor all data collected and Identify trends, discrepancies and opportunities, and report to the manager regarding these issues.

  • Maintain Safety files.

MINIMUM REQUIREMENTS

Minimum education required of the position

Bachelor's Degree in a technical or business related field required or equivalent work experience.

Minimum experience required of the position
2-4 years

Minimum knowledge, skills and abilities required of the position

Analytical skill set with advanced knowledge of Microsoft Office: Excel, PowerPoint, and Word.

Certificates, licenses, etc. required for the position

None

#LI-DNI

Primary Location: Louisiana-Jefferson

Job Function: Professional

FLSA Status: Professional

Relocation Option: Not approved

Union description/code: NON BARGAINING UNIT-NBU

Number of Openings: 1

Req ID: 82447

Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the full statement

Nearest Major Market: New Orleans

Job Segment: Customer Service, Research


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Assoc Analyst, Sr (Tdb)

Expired Job

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