For more than 120 years, The J.M. Smucker Company has brought families together to share memorable meals and moments. Guided by a vision to engage, delight, and inspire consumers through trusted food and beverage brands that bring joy throughout their lives, Smucker has grown to be a well-respected North American marketer and manufacturer with a balanced portfolio of leading and emerging, on-trend brands. In consumer foods and beverages, its brands include Smucker's, Folgers, Jif, Dunkin' Donuts, Crisco, Caf Bustelo, R.W. Knudsen Family, Sahale Snacks, Smucker's Uncrustables, Robin Hood, and Bick's. In pet food and pet snacks, its brands include Rachael Ray Nutrish, Meow Mix, Milk-Bone, Kibbles 'n Bits, Natural Balance, and Nature's Recipe. The Company remains rooted in the Basic Beliefs of Quality, People, Ethics, Growth, and Independence established by its founder and namesake more than a century ago. For more information about our Company, visit jmsmucker.com.
Orrville, Ohio (Close proximity to Cleveland/Akron)
Manager, Coffee Materials
Manage Green Coffee technical needs, specifications, related systems, and the related supplier relationships in the supply chain for current business needs and future projects. Lead resource for technical projects at the Silo and processes related to new suppliers and acquisitions. This includes the assessment, documentation and training material for current and future systems. Provide leadership, direction and support in the management of the daily operations of the Orrville quality assurance process, regulatory audits and other external contact hosting duties to supplement others' expertise. Develop cupping skills and coffee knowledge required to become a Qualified Green coffee Flavorist (cupper) and use of sensory expertise, understanding of formulation structure and requirements, to map coffee materials to best use case and disposition green coffee deliveries.
Primary technical resource and single point of contact for global supply chain suppliers and processes, including soluble coffee, decaffeinated coffee and steamed coffee. Primary technical resource and single point of contact for coffee flavors.
Manage the specification work processes.
Manage the re-validation of new global supplier sites and maintenance of existing global supplier sites and make recommendations.
Lead cross-functional meetings, build and maintain strong long-term relationships internal and external to the Company, and lead through indirect influence in many situations.
Quality Analytics Business Lead
Qualify as a Green coffee Flavorist (cupper).
Manage work process improvements to existing or new quality/related processes and document the work.
5-7 plus years quality systems experience base
Demonstrated capability in analyzing complex data/situations, priority setting and problem solving
Leadership: This role must identify possibilities, and lead execution of projects and cost savings initiatives
Ability to collaborate and leverage relationships across functional teams to deliver results
Ability to clearly define and specify work process and business system requirements
Experience understanding how regulations impact business in a food or other regulated category
Strong computer skills Microsoft Office
Demonstrated results in driving continuous improvement in quality, cost and business responsiveness
Demonstration of a "flow to the work" mentality to meet the changing business needs
Ability to travel 4-6 times per year if necessary
Expertise with master data, item set up, and transactional systems/sub-systems
Statistical and data analysis experience
Attention to details
This role requires an aptitude for attention to details in dealing with a complex quality for a global commodity.
Strong communication skills, written and verbal. Requires good communication and relationship building with internal resources and suppliers around the world.
This role must effectively interface with multiple internal functions as well as external suppliers.
Excellent computer skills (Excel, Oracle Discoverer, IMS and Oracle Quality System).