Assisted Living Staff Trainer

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COMPANY OVERVIEW

At Carlton, we are dedicated to enriching the lives of older adults by offering personalized care and fostering a warm and supportive environment. We know it takes a special group of individuals to help our residents live their lives to the fullest, surrounded by love, kindness, and care. We believe happy employees ensure happy residents. With attractive benefits, hands-on training, and opportunities for career advancement, we take great pride in recruiting people who embrace and embody our unique "culture of caring."

Join our exceptional team at Carlton Senior Living!

Employment Status: Full Time

Salary Non-Exempt: $71,000 annually, commensurate with skills and experience.

Work Schedule: The standard work schedule for this role is five days a week, with the occasional weekend day and evenings.

Benefits: Medical, Vision, Dental, Retirement, Bonuses, PTO and More!

SUMMARY

Carlton Senior Living is proud to be known as the only Assisted Living dedicated to live, in-person training known as Carlton University. Our team of instructors has brought live instruction to our New Hire Staff and Veteran (continuing) staff since 2016. They create all curriculum in-house and educate staff in every department on topics such as: Dementia, First Aid and CPR, Elder Abuse and Resident Rights, Positive Approach to Care, Proper Care Techniques, and more! We are looking for someone who is confident and knowledgeable in Assisted Living and with RCFE expertise.

In the Carlton University Instructor position, you will work on the Carlton University team and under the direction of the Vice President of Corporate Development. Your responsibilities will include designing, implementing, and contributing to program development, maintaining training records, and representing Carlton Senior Living (the "Company") with professionalism and sensitivity. You will develop and deliver engaging training programs aligned with Company policies and governmental agency requirements, for employees to meet the necessary qualifications and be in compliance with the Department of Social Services (DSS) guidelines. You'll travel to various Carlton communities and the Home Office to conduct these programs, contributing to the professional development of staff members across locations. This position requires attention to detail to maintain organization and consistency within the community. This person should have a desire and passion to instruct, lead, be a staff advocate, and serve the senior population through education.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned by your direct manager. Regular and predictable attendance is an essential function of the job.

• Meet DSS qualifications and Carlton's requirements pertaining to community trainers at all times.

• Create training programs for employees that are informative, relevant, innovative, and engaging.

• Create training programs with content aligned with Company policies, procedures, and culture.

• Verify the training programs fulfill the requirements for newly hired employees per DSS requirements.

• Facilitate training programs.

• Ability to commit to assigned schedules, which will entail occasional weekend and evening shifts

• Know and understand dementia and how residents may be affected by the disease progression. Recognize the physical and psychosocial needs of the elderly.

• Follow Company protocol in response to resident-related health and safety issues.

• Assist in managing the relationship with newly hired employees during their onboarding with the Company.

• Create and maintain employee training records for employees.

• Represent the Company in a responsible and professional manner.

• Be sensitive and compassionate at all times with the staff and residents.

• Be a team player with other Company staff.

• Welcome visitors, family members, clients, or customers, and direct them to the proper destination.

• Act as a resource and problem solver for current residents, guests, family, and staff.

• Dress appropriately per the Company's standards outlined in the Employee Handbook.

• Attend periodic staff meetings, in-service training, and mandatory meetings as required.

• Observe Residents' Rights, as posted within the facility, to include any updates thereto.

• Mandated reporting - if you suspect any verbal, physical, emotional, financial, or neglectful treatment toward a resident or staff member, report it to your supervisor immediately.

• In Emergencies, assist residents according to the Emergency Plan of the facility.

QUALIFICATIONS

EDUCATION and/or EXPERIENCE

• A minimum of eight hours of certifiable continuing education or three semester units, or the equivalent, from an accredited educational institution, on topics relevant to caring for individuals with dementia.

• Current employment as a consultant with expertise in dementia care, as specified in Section 87707(a)(2)(C) of the California Code of Regulations, or two years full-time experience, or the equivalent, within the last four years, as an RCFE administrator or as a direct care provider for individuals with dementia.

• Must possess a high degree of motivation in the area of customer satisfaction with a desire to serve.

• Must have an appreciation and understanding of the senior population.

• According to Title 22, Section 87411(b) requirements must be at least eighteen (18) years of age.

• Reasonable expectations of mathematical, technical, and reasoning skills to perform the essential functions of the position.

• Experience in public speaking or engaging with large groups of people preferred.

COMMUNICATION SKILLS

• Ability to write routine reports and correspondence.

• Ability to communicate with employees and residents and speak effectively before groups of employees of the organization.

• Interact with our customers - including residents, family members, and all staff members - according to the concepts identified by the Company and its commitments.

• Proficient in reading and interpreting documents in English and understanding various forms of communication, including instructions, emails, and notices.

• Effective conflict resolution skills to address conflicts, concerns, and issues in a diplomatic and constructive manner, fostering a positive work environment and team cohesion.

• Must be able to use technology, such as Company-provided phones, laptops, and tablets, to communicate with staff.

• Remain professional and respectful interactions with our customers - including residents, family members, and all staff members.