Assistant Vice President, Business Performance Analytics

Kemper Birmingham , AL 35202

Posted 2 months ago


Birmingham AL, Dallas TX, Phoenix AZ


POSTING TITLE: AVP, Business Performance Analytics

Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.


This position is aligned with senior leaders in Claims to develop strategies that optimize results. This position will help Consultants and Directors translate operational performance into a financial impact for a business unit outside of Claim. It leverages an understanding of analytics and the operating model to communicate results and identify opportunities or issues. An Assistant Vice President will develop and communicate results while building partnerships inside and outside of Claims. Key constituents are senior leaders in Claims, Product Management, Actuarial, Finance and Data Science. This role will be responsible for managing a portfolio of long-term strategic projects. It requires superior levels of personal and situational awareness and the ability to tailor the message for the audience and situation without direction. This role coaches actively to build a high performing team.


  • Working with business partners outside of Claims proactively monitors operational and environmental factors influencing loss trends (frequency or severity). Communicates operational and financial results fluently.

  • Mentors and coaches a team of Analytics professionals including individual contributors and managers. Actively looks for opportunities to help the team grow their skills and knowledge base.

  • Provides timely constructive feedback on performance to direct reports. Varies coaching style to help team members reach their full potential.

  • Independently manages a portfolio of long-term projects effectively. Identifies key dependencies and resource needs for each project. Does both proactively and checks in appropriately.

  • Leverages differences in perspectives and priorities within and across teams to optimize outcomes.

  • Actively searches for new ways to attract potential talent.

  • Proactively engages business partners to explore new approaches that may optimize results.

  • Proactively looks for opportunities to enhance the operational connection between Claims and functional areas.

  • Consistently drives change that keeps team skills relevant in the Analytics space. Identifies opportunities to increase capacity or efficiency through change management.

  • Assists with development of strategic plans

  • 15% travel may be required


  • 10+ years of experience working in professional Analytics environment

  • 10+ years of experience in insurance industry

  • 5+ years of experience in leadership role

  • Has experience in Claims Analytics, Product Management, Acturarial or Competitive Analysis

  • Demonstrates the ability to translate an operational change into a financial impact for the business

  • Understands the functional areas outside Claims (Product Management, Actuarial, Project Management)

  • Understands the functional areas in Claims (Material Damage, Casualty, Howeowners)


  • Ability to work effectively with other senior leaders in the organization both inside and outside of Claims.

  • Ability to apply descriptive analytics to analyze data and validate assumptions.

  • Demonstrates the ability to translate an operational change into a financial impact for the business.

  • Demonstrates the ability to design and execute professional development plans for a team that includes succession planning.

  • Project Recovery - ability to tailor scope & talent to meet deliverable dates.

  • Risk Management - understands and mitigates risk from novel projects.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The incumbent must have the abilities or aptitudes to perform each essential function proficiently with or without reasonable accommodation. Our organization has a dynamic work environment where positions evolve and change. Therefore, the Company reserves the right to modify, delete, or add job duties, responsibilities and skills that are stated in this job description at any time.

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.

Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.


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Assistant Vice President, Business Performance Analytics