Assistant Studio Manager

Be fit. Change lives. Have fun.

Orangetheory Fitness (OTF) is a group personal training concept that is spreading like wildfire across the nation. This intense interval-based cardio and strength training program, backed by the science of target zone heart-rate monitoring, has been featured in The New York Times and The Wall Street Journal and is touted as the 'best one hour workout in the country,' whereby participants of all different ability levels burn 600 to 1000 calories in a 60 minute session. This workout helps build strength, increase energy, surpass workout plateaus, and tone and shape your body like nothing else.

Be a part of the OTF team in Brooklyn! Our Brooklyn- Park Slope studio is looking for an Assistant Manager to manage a first-class team of group fitness trainers/coaches, sales associates, and customer service staff! The studio is a high-spirited, health conscious environment with great energy focused on making positive and meaningful differences in the lives of people in our community.

JOB DESCRIPTION

Responsibilities:

• Meet and exceed all sales goals and revenue-related key performance indicators (particularly new memberships, closing rates, renewals, and attrition)

• Recruit, hire, train, manage and develop staff

• Develop and maintain constructive and effective working relationships with clients/staff

• Lead all promotional, guerilla marketing, lead generation, and sales efforts, including:

• Strategizing with ownership to increase sales, expand market and promote business

• Operating preview center prior to studio opening

• Street team tactics (flyer distribution, sign spinning, flash mobs, etc.)

• Engaging with local schools, businesses, and sports & community organizations

• Outbound telephone reach; cold calling

• Digital and social media promotion

• Follow up and follow through with all prospective clients

• Lead OTF studio tours with prospects and/or fitness program holders

• Establish and maintain an effective customer referral program

• Set sales goals and conduct daily follow-ups with Sales Associates regarding attaining sales goals

• Train Sales Associates regarding best sales tactics and closing techniques

• Maintain accurate records using established OTF sales systems

• Effectively communicate with ownership, supervisors, peers and subordinates in a timely and efficient manner

• Resolve conflicts, complaints and/or negotiate resolution with others and provide staff with guidance in responding to problems and resolving escalated disputes.

• Guide and direct staff, including setting and monitoring performance standards and evaluating staff's job performance and making personnel recommendations

• Work closely with Trainers/Coaches to ensure that members always have first-class experience

• Build mutual trust, respect and cooperation among staff

• Attend and participate in all relevant OTF training programs

• Participate in minimum of 1-2 OTF scheduled workouts per week

Skills/Qualifications:

• Must have a passion for people and fitness

• Must be attentive, outgoing, positive, friendly, engaging and team-oriented

• Must have extensive sales experience, preferably in the health/fitness area

• Must be willing to enthusiastically sell and close deals

• Must be a self-starter

• Must have outstanding communication and customer service skills

• Must be able to work as a team with Sales Associates and Trainers/Coaches

• Must be flexible and willing to work weekends

• Must have basic computer skills, including working knowledge of Word and Excel

• Health- and fitness-minded applicants are preferred

• High school diploma is required

Compensation for this position is performance-driven with a base salary + sales commissions + incentive bonuses. This is a full-time position.

Compensation: $20.00 - $22.00 per hour

Jobs That Make a Real Difference

About Us

Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours.

Our Philosophy

For us, physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact, our brand purpose is to help people live longer, more vibrant lives. When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond that, they will notice improvements to their mood, cognition, sleep, and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease, chronic illness, depression, and even heartbreak and the loss of loved ones. They'll simply have the energy to play with their grandchildren, run a 5K, or go hiking. When we can help our members to take care of their body and mind, amazing things can happen. More Orangetheory, More LIFE.

Diversity, Equity and Inclusion

Orangetheory is committed to encouraging, facilitating and upholding an environment centered on diversity, equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve. Click here to see more about Diversity, Equity and Inclusion at Orangetheory.

Acknowledgement *

I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee's employees. If I am hired to work at an independent franchisee's studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.

Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee's privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please https://www.orangetheory.com/en-us/privacy-policy.