Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Assistant Store Manager Trainee

Expired Job

Walgreens Emporia , KS 66801

Posted 2 months ago

Job Objectives

Under the direction of the store manager, oversees the operation of a Walgreen store. Assumes full management responsibility in the absence of the store manager and assistant store manager.

Improves store sales, profitability and image through proper merchandising, protection of store assets, supervising team members in the absence of the store manager, and modeling and delivering a distinctive and delightful customer experience.

Completes Drug Store Management training program during specified timeframe.

Job Responsibilities

Customer Experience

  • Monitors and analyzes the customer service provided by team members. Offers feedback and coaching.

  • Greets customers and clinic patients, and offers assistance with products and services.

  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

  • Resolves customer complaints and helps respond to customers' special needs.

Operations

  • Supervises operation of the store and team members, opening/closing/changing shifts, and task delegation to team members.

  • Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.

  • Performs and supervises merchandising by planning and ensuring the implementation, sets, resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc.

  • Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.

  • Supervises receiving, stocking, pricing, returning, and transferring of merchandise.

  • Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.

  • Supervises operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products.

  • Maintains knowledge of all computer and technology systems and software (e.g. registers, StoreNet, etc. Ensures response to all systems problems by contacting information technology support and seeking solutions.

  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.

  • Completes special assignments and other tasks as assigned, including assisting team members as needed.

Business Performance Management

  • Receives exposure to analysis of financial and performance data for the store, pharmacy and clinic.

  • Reviews and analyzes asset protection data and develops and implements action plans to reduce loss.

People and Performance Management

  • Supervises team members by assigning tasks, setting expectations, and providing feedback.

  • Ensures training of team members; provides coaching and mentoring.

  • Issues constructive discipline and makes discipline recommendations.

  • Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision.

  • Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members.

Training and Personal Development

  • Participates in company and on-the-job training to improve skills and productivity and attends training requested by Store Manager, District Management, and corporate leaders.

  • Follows performance improvement plans offered by Store Manager and District Manager.

  • Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail, pharmacy and management, seeking best practices.

  • Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Communications

  • Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members.

  • Assists Store Manager in planning and attending community events.

Basic Qualifications

  • Bachelor's Degree prior to position start date or High School Diploma/GED and 1 year of retail supervisory experience.

  • Must be fluent in reading, writing, and speaking English.

  • Willingness to work flexible schedule including extended days, evenings, and weekend hours.

Preferred Qualifications

  • Bachelor's Degree/GED and 1 year of retail supervisory experience.

  • PTCB Certification

  • Prior retail supervision experience.

Apply Save job

Saved


Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
KS Assistant Store Manager

Family Dollar Stores, Inc.

Posted Yesterday

VIEW JOBS 7/18/2018 12:00:00 AM 2018-10-16T00:00 General Summary : As a Family Dollar Assistant Store Manager you will responsible for providing exceptional service to our customers. A key priority includes assisting the Store Manager in the daily operation of the store. Under the direction of the Store Manager, you will also be responsible for maintaining inventories, store appearance and completing daily paperwork. Principal Duties & Responsibilities : Greets and assists customers in a positive, approachable manner. Answers questions and resolves customer inquiries and concerns. Maintains a presence in the store by providing excellent customer service. Ensures a clean, well-stocked store for customers. At the direction of the Store Manager, supervises, trains, and develops Store Team Members on Family Dollar operating practices and procedures. Assists in unloading all merchandise from delivery truck, organizes merchandise, and transfers merchandise from stockroom to store. Assists Store Manager in ordering merchandise and record keeping to include payroll, scheduling and cash register deposits and receipts. Supports Store Manager in loss prevention efforts. Assumes certain management responsibilities in absence of Store Manager. Follows all Company policies and procedures. Position Requirements: Education : Prefer completion of high school or equivalent. Ability to read, interpret and explain to others operational directives (e.g., merchandise schematics, etc). Experience : Prefer store management experience in retail, grocery, or drug store environments. Physical Requirements: Ability to regularly lift up to 40 lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation. Availability : Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays. Skills & Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Family Dollar Stores, Inc. Emporia KS

Assistant Store Manager Trainee

Expired Job

Walgreens