Assistant Store Manager

Stage Stores, Inc. Richmond Hill , GA 31324

Posted Yesterday

REPORTS TO: Store Manager

OBJECTIVE:

The Assistant Store Manager(s) will be responsible for the merchandising and operations of one (1) or more areas of the store. The Assistant Store Manager will oversee other areas of the store in the absence of the Store Manager or other Assistant Manager(s) or Sr. Assistant Manager (if applicable). The Assistant Manager will also have Sales Associate responsibilities.

RESPONSIBILITIES:

The major job responsibilities for which the Assistant Store Manager is accountable include assisting the Store Manager and Sr. Assistant Manager (if applicable) for:

  • Overseeing one or more areas/departments of the store

  • Maximizing store sales and profits

  • Meeting all goals (i.e. sales, credit applications, magazine sales, Club 50 memberships, shrinkage, payroll, and expenses)

  • Developing a qualified, well trained staff

  • Ensuring proper execution of all store operations functions and company programs

  • Ensuring the highest level of Customer service and satisfaction.

  • Maintaining company standards throughout the store

  • Protecting all company assets

The following is a list of activities to support the accomplishment of these major responsibilities:

CUSTOMER SERVICE/ SALESMANSHIP:

  • Ensure that all Customers are greeted in a prompt and friendly manner.

  • Ensure that all Customer phone calls are handled in a courteous and helpful manner.

  • Ensure that all associates are provided with merchandise information and effective salesmanship techniques.

  • Inform Customers of advertised and promotional events to increase sales volume.

  • Use merchandise knowledge to increase units per transaction.

  • Solicit new accounts and promote Premium Rewards Program.

  • Solicit magazine sales and Club 50 memberships.

PERSONNEL:

  • Assist in the preparation and delivery of performance evaluations.

  • Assist in the utilization of company training programs.

  • Assist in addressing poor performance and administering the counseling process as necessary.

MERCHANDISING:

  • Direct and ensure compliance with current VMi floor plans

  • Direct seasonal outposts set-up.

  • Direct and ensure accuracy of sales event set-up.

  • Ensure compliance with signing guidelines.

  • Ensure compliance with Folded Merchandise Program.

  • Ensure compliance with YES merchandise.

  • Direct and ensure accuracy of clearance event set-up.

  • Ensure compliance of fixture usage.

  • Set and enforce standards for window and interior displays.

  • Ensure stock keeping maintenance is followed (including close to open policy).

  • Ensure compliance with merchandise presentation standards and departmental prototypes.

OPERATIONS:

  • Ensure compliance with all S.A.S.S. procedures.

  • Ensure P.C.A.s are completed in a timely, thorough, and accurate manner.

  • Ensure damages are completed according to procedure and shipping deadlines.

  • Ensure compliance with procedures for receiving, sorting, and processing freight.

  • Ensure that company assets (register and safe funds, bank deposits, equipment, etc.) are protected.

  • Ensure proper maintenance of store equipment and property.

  • Ensure compliance with housekeeping standards.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Assistant Store Manager Ric...

Family Dollar Stores, Inc.

Posted Yesterday

VIEW JOBS 7/21/2018 12:00:00 AM 2018-10-19T00:00 General Summary : As a Family Dollar Assistant Store Manager you will responsible for providing exceptional service to our customers. A key priority includes assisting the Store Manager in the daily operation of the store. Under the direction of the Store Manager, you will also be responsible for maintaining inventories, store appearance and completing daily paperwork. Principal Duties & Responsibilities : Greets and assists customers in a positive, approachable manner. Answers questions and resolves customer inquiries and concerns. Maintains a presence in the store by providing excellent customer service. Ensures a clean, well-stocked store for customers. At the direction of the Store Manager, supervises, trains, and develops Store Team Members on Family Dollar operating practices and procedures. Assists in unloading all merchandise from delivery truck, organizes merchandise, and transfers merchandise from stockroom to store. Assists Store Manager in ordering merchandise and record keeping to include payroll, scheduling and cash register deposits and receipts. Supports Store Manager in loss prevention efforts. Assumes certain management responsibilities in absence of Store Manager. Follows all Company policies and procedures. Position Requirements: Education : Prefer completion of high school or equivalent. Ability to read, interpret and explain to others operational directives (e.g., merchandise schematics, etc). Experience : Prefer store management experience in retail, grocery, or drug store environments. Physical Requirements: Ability to regularly lift up to 40 lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation. Availability : Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays. Skills & Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Family Dollar Stores, Inc. Richmond Hill GA

Assistant Store Manager

Stage Stores, Inc.