Acosta, Inc. Oakbrook Terrace , IL 60181
Posted 1 week ago
DESCRIPTION
The Assistant Store Manager
Assistant Store Manager
Annual Salary Range: $72,000-$80,000
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RESPONSIBILITIES
Essential Functions of this Position+ Be the expert on 'Radically Helpful' customer service and brand ecosystems.
Supervise personnel:
Management and Development:
Interview, hire and make necessary discipline decisions including terminations, for personnel Inspire and engage associates by motivating team to succeed
Promote passion, pride and commitment+ Lead by example and serve as a resource for product knowledge
Develop associates for growth and promotion by delegating appropriate responsibilities and inspecting completion+ Improve associate engagement through appropriate behaviors and actions
Observe and coach associates to provide feedback around consumer experience technique effectiveness and providing excellent consumer service
Ensure personnel adhere to the Code of Business Conduct and conduct investigations with HR as needed
Quickly resolve any fraud issues communicated by Security; may involve working with Security or Finance teams
Fully understand and assist in educating personnel on any incentive plans, and ensure associates know how to maximize their payout QUALIFICATIONS
3+ years' experience in Retail Management in high touch customer facing environments
Proven ability to manage large dynamic teams
Proven ability to achieve measureable sales results
Effective communication, presentation and interpersonal skills
Strong organizational skills with attention to detail
Experience working with any of the largerconsumer electronics stores technology. Demonstrates passion for leading edge technology and product solutions.+ Possess strong written and verbal communication, and working knowledge of G-Suite
Payroll review and approvals experience preferred
Have a strong working knowledge of human resources policies and standard operating procedures
Experience conductingcoaching, counseling and performance, positive reinforcement.+ Excellent sales skills and demonstrated ability to meet or exceed performance standards
Ability to motivate and leaddirect reports
Ability to work flexible hours, including evenings, weekends and holidays
Work with associates to elevate skills and performance, providing coaching on opportunitiesfor improvement
Maintain knowledge of all brand products - complete training and support associates with required training on current and upcoming products. Along withcompetitive pay, we offer a comprehensive benefits program. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:
Medical, Dental, Vision, and Telehealth
Basic Life Insurance and AD&D
401(k) Plan with
Company Match
Leadership Development and Management Essentials
Acosta, Inc.