Assistant Store Manager-Retail Operations

L.L. Bean, Inc. Salem , NH 03079

Posted 2 months ago

We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside. Come join us. Because on the inside we're all outsiders. And if it's outside, we're all in.

L.L.Bean is currently searching for a Assistant Store Manager-Retail Operations to join our team in our store in our Tuscan Village store located in Salem, NH.

If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. Because, when it comes to the outside-we're all in. Being outside brings out the best in us, no matter where we come from or what we believe. At L.L.Bean, we value individual differences and encourage our co-workers to be themselves - because the uniqueness of each individual makes L.L.Bean better.

This highly important role will work in partnership with the Store Manager, overseeing all store operations, ensuring flawless execution of multi-channel service initiative, recruiting, hiring, training and developing talent. The Operations Assistant Store Manager is responsible for the delivery of the legendary L.L.Bean customer experience for the assigned outdoor concept retail store and will promote the company's core values of Outdoor Heritage, Integrity, Service, Respect, Perseverance and Safe and Healthy Living to ensure the integrity of the brand, culture and mission of L.L.Bean is upheld at all times.

  • Store Sales Volume: $6-15 Million

Responsibilities:

  • Delivers legendary world-class customer service.

  • Responsible for operational execution in the stores following known SOPs

  • Leads price changes, replenishment, floor-set changes and promotional and marketing initiatives.

  • Oversees execution of multi-channel services ensuring execution that delivers top notch customer service

  • Recommends hiring plans and strategies.

  • Helps recruit, hire, train and develop talent for the stores

  • Addresses employee issues/conflicts and provides feedback, coaching and developmental opportunities.

  • Leads and executes compliance with Loss Prevention policies and procedures.

Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels.

Education Level: 2-Year Associates Degree

Years of Experience: 3+

Skills and Qualifications:

  • Associate's degree or equivalent with at least 3+ years of retail management experience in relevant traffic and volume Retailer

  • Experience in all aspects of Retail leadership, service, operations and visual merchandising

  • Strong business acumen with the ability to achieve sales and service goals

  • Proven leadership skills with the capability of developing and motivating employees

  • Established time management and organizational skills

  • Demonstrated interpersonal, written and verbal communication skills

  • Capable of building strong partnerships and working collaboratively to achieve goals

  • Ability to maintain a high level of enthusiasm, motivation and a positive attitude

  • Ability to work a flexible schedule including nights, weekends and holidays

If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. Because, when it comes to the outside-we're all in. Visit llbeancareers.com to learn more.

Being outside brings out the best in us, no matter where we come from or what we believe. At L.L.Bean, we value individual differences and encourage our co-workers to be themselves - because the uniqueness of each individual makes L.L.Bean better.

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Assistant Store Manager-Retail Operations

L.L. Bean, Inc.