POSITION TITLE: Assistant Store Manager REPORTS TO: General Manager DEPARTMENT: Operations STATUS: Non-Exempt
SUPERVISES: all employees on shift
POSITION: Grow store revenue and cash flow by creating a memorable experience for each and every customer. Make balanced decisions between driving sales and managing costs to achieve long-term growth. To serve as a role model and team leader.
PRIMARY AREAS OF ACCOUNTABILITY: Ability to perform all roles, duties, and responsibilities, Team Members, Shift Supervisor, and as provided in the job description.
Demonstrates a calm demeanor during stressful situations or unusual events.
Drives the implementation of company programs by developing action plans, directly motivating, and instructing the team to implement them to meet operational standards.
Provides on-going development, coaching, and training for all store employees.
Recruits, interviews, and selects new Team Members.
Maintains an adequately staffed store with qualified employees.
Monitors the performance of each employee and holds employees accountable for standards and expectations.
Approximately 65% of scheduled hours should be front of house working side-by-side with their team, interacting with guests, evaluating skills of their team, coaching to improving performance, and leading for continuous improvement.
Increase unit sales by delivering quality store operations and in-store and neighborhood sales- building activities.
Analyzes sales and labor results and uses the information to produce plans for improvement.
Drive to increase year-on-year sales growth through execution of Operational Excellence.
Meets budget target goals by increasing sales and controlling costs.
Meets labor budgets by managing wages of new hires and existing employees and efficiently scheduling,
Minimizes cash over/short by observance of cash handling policies, proper training of employees, and follow standard accounting/banking requirements.
Prepare the store for closing the day
Make sure all the item at the preparation table is ready the next day operation
Clean the bathrooms
Dunn Bros Coffee