Assistant Store Manager - Minnetonka, MN

Dunn Bros Coffee Minnetonka , MN 55345

Posted 3 months ago

POSITION TITLE: Assistant Store Manager REPORTS TO: General Manager DEPARTMENT: Operations STATUS: Non-Exempt

SUPERVISES: all employees on shift

POSITION: Grow store revenue and cash flow by creating a memorable experience for each and every customer. Make balanced decisions between driving sales and managing costs to achieve long-term growth. To serve as a role model and team leader.

PRIMARY AREAS OF ACCOUNTABILITY: Ability to perform all roles, duties, and responsibilities, Team Members, Shift Supervisor, and as provided in the job description.

PEOPLE:

  • Demonstrates a calm demeanor during stressful situations or unusual events.

  • Drives the implementation of company programs by developing action plans, directly motivating, and instructing the team to implement them to meet operational standards.

  • Provides on-going development, coaching, and training for all store employees.

  • Recruits, interviews, and selects new Team Members.

  • Maintains an adequately staffed store with qualified employees.

  • Monitors the performance of each employee and holds employees accountable for standards and expectations.

SALES:

  • Approximately 65% of scheduled hours should be front of house working side-by-side with their team, interacting with guests, evaluating skills of their team, coaching to improving performance, and leading for continuous improvement.

  • Increase unit sales by delivering quality store operations and in-store and neighborhood sales- building activities.

  • Analyzes sales and labor results and uses the information to produce plans for improvement.

  • Drive to increase year-on-year sales growth through execution of Operational Excellence.

PROFIT:

  • Meets budget target goals by increasing sales and controlling costs.

  • Meets labor budgets by managing wages of new hires and existing employees and efficiently scheduling,

  • Minimizes cash over/short by observance of cash handling policies, proper training of employees, and follow standard accounting/banking requirements.

OPERATIONS:

  • Prepare the store for closing the day

  • Make sure all the item at the preparation table is ready the next day operation

  • Clean the bathrooms

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Assistant Store Manager - Minnetonka, MN

Dunn Bros Coffee