Assistant Store Manager - Mall At Millenia

Microsoft Corporation Orlando , FL 32801

Posted 4 days ago

As a Microsoft Retail Store employee, you have the unique opportunity to impact our company's mission every single day. Microsoft Retail Stores are the hub of cutting-edge devices and services, providing our customers the opportunity to immerse themselves in the latest and greatest in technology solutions that fit into their everyday lifestyle. As a member of our global Stores team, we value your unique perspective, background, experiences, talents and abilities. We are seeking store teammates who will make authentic connections and provide world-class service to our consumer, small business & community customers who come from all walks of life. These connections transform them into Microsoft-brand fans.

We provide:

  • A work environment that is diverse, inclusive, and welcoming of all

  • Training that will make you feel empowered to do your best work even if you aren't a tech expert

  • Career opportunities for all of our employees

  • Fantastic, comprehensive and competitive benefits for full-time and part-time employees

  • Gratitude & recognition for our awesome employees

  • Belief that at Microsoft #WeWinAsATeam

The Assistant Store Manager (ASM) will coach employees on performance expectations and invest in the overall growth of individual team members. The ASM provides leadership to their team through driving results while providing world-class customer service and experiences for our consumer, small business and community customers, ultimately empowering them to achieve more with technology.

Required Qualifications

  • 2+ Years Retail store management experience or People Management Experience

  • Valid authorization to work in the U.S. is required; no visa sponsorship is available for this position

Preferred Qualifications

  • Coaching or management of individuals in a metrics-driven consultative sales environment

  • Previous experience managing or training in retail technology/electronics industry

  • Microsoft certifications OR experience/education in technology/IT

  • College degree preferred

Disclaimer:

This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualification may vary based on assignment or group.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Customer Obsession

  • Drive a culture that consistently obsesses over our customers, innovates, builds on the ideas of others, and impacts overall business results through passionate and motivated teams

  • Partners with the Store Manager to align on store priorities and communication to ensure a seamless employee and customer experience

  • Motivate the team to effectively and passionately deliver exciting in-store experiences showcasing the latest in products and services

Adaptability

  • Effectively respond to changing in-store environment, circumstances, and situations through customer engagements

  • Consistently model Microsoft Values that contribute to a positive working environment

  • Have a level of intuitiveness to thrive in a dynamic and fast paced retail environment

Drive for Results

  • Tenaciously pursues positive outcomes by using effective approaches to solve problems

  • Drive a strong culture of operational compliance by providing supervision and accountability across the team

  • Takes responsibility in delivering on commitments and seeks positive results that benefit customers, both externally and internally

Influencing for Impact

  • Communicates positively to motivate and inspire teammates and sustains a positive work environment that upholds the Microsoft retail culture and values

  • Engage and develop a workforce of talent through consistent coaching and constructive feedforward

  • Possesses the ability to persuade positive business outcomes through in-store interactions with customers and associates

Collaboration

  • Feel empowered to engage with peers, store leaders, corporate and field team members in the development of innovative ways to make a larger impact in our customers lives

  • Combines resources and joins efforts with peers to achieve store and company goals

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Bra Fitting ExpertThe Mall At Millenia

L Brands

Posted 5 days ago

VIEW JOBS 11/16/2018 12:00:00 AM 2019-02-14T00:00 Description The Bra Fitting Specialist is an expert in bra product and fit - able to diagnose fit issues, sell bra wardrobes and deliver emotionally engaging customer experiences that ultimately grow total bra sales. The Bra Fitting Specialist promotes an 'I am Best at Bras' culture by inspiring, supporting and mentoring peers. Key Responsibilities: * Drives bra sales and growth by personally selling to customers * Proactively engages with customers, reads cues and responds effectively * Moves with intention, connects with multiple customers and encourages them to try on product * Uses confident selling statements and is effective at overcoming customer objections * Demonstrates expert-level product and fit knowledge to diagnose fit issues and build bra wardrobes on the sales floor and/or fitting room * Provides customers with the perfect bra fit by asking effective questions, taking a measurement, or conducting a fitting * Creates an enthusiasm for Best at Bras strategies by inspiring, supporting and mentoring others' bra behaviors * Uses and maintains the Bra Wardrobing Center to introduce customers to bras and follow up while they are in the fitting room * Takes initiative to understand the bra business and offers suggestions on how the store can drive bra growth * Participates in bra sales goal setting with manager and tracks individual and team performance towards the goal * Assists in training of new sales associates, serving as a shadow partner * Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale (POS) or Mobile Register, as needed All associate roles at Victoria's Secret are responsible for: * Driving top line store sales results and growing the business through action and productivity * Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture * Creating customer awareness of programs available to them, (i.e. Victoria's Secret Angel Card (US only), phone and email capture) to build customer loyalty, when applicable * Setting personal goals and tracking individual and team performance to the goals * Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures * Taking initiative to recover and replenish merchandise, so it is available to sell * Understanding and adhering to visual merchandising brand standards * Assisting in housekeeping of sales floor and communicating maintenance issues * Keeping an awareness of, and building personal capability in, loss prevention * Reinforcing store strategy to reduce shrink * Supporting all activities related to providing a safe working environment * Understanding and demonstrating Company values Qualifications * Exhibits an authentic desire to exceed the customer's expectations * Demonstrates empathy and sensitivity * Persuasive, builds enthusiasm and inspires the customer to buy * Proven ability to meet or exceed sales goals preferred * Demonstrates a sense of urgency * Has a healthy, competitive spirit, while maintaining a team focus * Is resilient and bounces back quickly from setbacks * Pursues opportunities to take on more responsibility * Seeks out coaching from leaders and peers to improve productivity; leads own learning * Schedule flexibility that includes evenings, weekends, holidays, and non-business hours An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States. L Brands Orlando FL

Assistant Store Manager - Mall At Millenia

Microsoft Corporation