Assistant Store Manager-Hartford, CT

Stop And Shop Hartford , CT 06183

Posted 2 months ago

Job Description:

The Assistant Store Manager is responsible for ensuring the sales and profitability while helping to achieve best in class customer service in their departments.

Primary responsibilities

  • Manage the recruitment, hiring, orientation, managing people development and maintaining diversity of Front-end.

  • Responsible for overseeing Front-end operations, Cash Office, and ensuring highest level of customer service.

  • Manage store community and customer relations.

  • Accountable for: scheduling and conducting interviews and involving other managers as appropriate; coordinating orientation, new hire and department specific training with CTP Coordinators; following up on associate development plan implementation and AMT progress; documenting front-end associate performance issues; attending or coordinating job fairs; analyzing store turnover figures and developing action plans with appropriate department managers; counseling and coaching associates; resolving customer issues; responding to donation requests; attending and or coordinating local community events; and managing fund raising events and gift card program.

  • Create a culture of best in class customer service

  • Manage Customer Service Departments regarding general operations, sales, and profitability

  • Manage daily activities including sanitation and safety. Merchandising department presentation, payroll and productivity and administration

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Assistant Store Manager-Hartford, CT

Stop And Shop