Assistant Store Manager

Guess?, Inc. Edgewood , FL 32809

Posted 2 months ago

Job Description:

Reports to: Store Manager

Supervises: Assists management with all sales associates, desk associates, stock associates

Position Overview

The assistant manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor and maintaining the store standards on the selling floor and stockroom.

People Development

  • Ensure all associates complete training per company guidelines

  • Lead by example by training, developing and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience

Customer Experience

  • Ensure an excellent level of customer service as a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching and follow-up with team

  • Maintains all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom

Drive Sales + Profitability

  • Meet or exceed profitability expectations for the store in sales, payroll, shrink and conversion

Operational Effectiveness

  • Meet all payroll expectations

  • Control company assets by meeting all loss prevention measures

  • Execute and comply with all company policies and procedures

Additional Responsibilities

  • Uses sound judgment when making decisions

  • Excellent communication skills

  • Acts with integrity and respect

  • Adapts to changes required by the business

  • Ability to handle multiple tasks simultaneously

  • Assumes and completes other duties as assigned by supervisor

Job Requirements

  • A proven track record for driving sales and profit, people development, and/or succession planning rating of TD or better

  • Minimum two years experience with a proven track record for driving sales and profit results and training and developing a team of individuals

  • Personal computer and detailed report analysis

  • High school education or equivalent preferred

  • Some heavy lifting in excess of 30 pounds

  • Scheduled shifts may require standing for a minimum of eight hours

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Store Manager

The Luxottica Group

Posted 3 weeks ago

VIEW JOBS 3/26/2019 12:00:00 AM 2019-06-24T00:00 Requisition ID: 98014 Store #: 003267 LensCrafters Position:Full-Time At LensCrafters, we love eyes and we care about the people behind them. LensCrafters is the largest optical retailer in North America with 900+ stores and as part of an eyewear industry leader, Luxottica, our love of eyes and higher standard of quality have made LensCrafters a leader in vision care for over 30 years. With a career at LensCrafters, you'll find yourself learning, growing, and interacting with some of the most passionate and talented people in the business. At the same time, you'll be helping people look and see their best. GENERAL FUNCTION The overall mission of the LensCrafters at Macy’s Store Manager is to be a leader and business owner within the marketplace and LensCrafters organization. The Store Manager establishes LensCrafters as the premier destination for all vision needs within the community, gains market share, drives both topline and profitability growth, delivers key performance metrics through the brand proposition ensuring flawless execution of superior customer and patient experience, establishing high standards of performance and operational excellence through exceptional high performing talent and adherence to all policies and procedures.   MAJOR DUTIES AND RESPONSIBILITIES * Drive quality and improvement to meet/exceed all key performance indicators * Ensure LensCrafters is known as the leading optical provider within Host/community/market * Demonstrate deep understanding of retail business and the capability to transfer knowledge to superior sales and business results * Exhibit strong business acumen centered on continual improvement and execution of Best Practices for growth * Propose and execute business plans to maximize sales and profit, identifies root cause of issues and address recovery opportunities * Lead a team through strong knowledge and skills regarding customer relations and deliver unsurpassed Customer Experiences * Manage profits and expenses for the store * Consistently establish clear expectations, train, coach and develop team to perform the job with excellence and great accountability * Recruit and select high caliber, success oriented talent, top-grade team and create talent pipeline for succession planning * Follow workforce management guidelines to optimally staff store, ensuring the right level of talent is scheduled appropriately based on the needs of the business * Execute visual directives to achieve a consistent company message and high standards. * Effectively leads Doctor of Optometry co-planning business meetings * Leverage insurance plans with local companies and attends local health fairs * Adhere to and ensure compliance of team to Company and Host policies and procedures * Perform administrative duties to include cash, payroll, inventory management, technical application and understanding * Ensure all Company approved safety programs are implemented and maintained * Work weekends and evenings in support of the business needs, taking responsibility for the optimal running of the store and ensuring goals are met   BASIC QUALIFICATIONS * High School graduate or equivalent * 4+ years management/supervisory experience * A proven track record of delivering results and positive growth * Excellent business and financial acumen including operational analysis * Comprehensive knowledge of retail operations, processes and policies * Strong basic math skills * Familiarity with cash register, computers and calculators * Strong command of the English language for all correspondence   PREFERRED QUALIFICATIONS * College degree or equivalent * Previous experience in leadership position within retail and customer service * Knowledge of basic optics * Knowledge of current store merchandise * State licensure (if applicable) and/or ABO Certification in non-licensed states Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please contact Talent Luxottica at 877-589-8253 (513-765-2256 outside of US) or email TalentLuxottica@luxotticaretail.com We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Other; Retail Associate ; Retail Management; Sales Associate Other; Retail Associate ; Retail Management; Sales Associate The Luxottica Group Edgewood FL

Assistant Store Manager

Guess?, Inc.