Assistant Store Manager

Gordmans Stores, Inc London , OH 43140

Posted 3 months ago

Job Description:

REPORTS TO: Store Manager

Assistant Store Manager

The Assistant Store Manager is responsible for the merchandising and operations of one (1) or more areas of the store. The Assistant Store Manager will oversee other areas of the store in the absence of the Store Manager or other Assistant Manager(s) or Sr. Assistant Manager (if applicable).

RESPONSIBILITIES

Overseeing one or more areas/departments of the store

Monitor departmental performance goals and review necessary reports to strategize in the planning and execution of department activities

  • Maximizing store sales and profits

  • Meeting all goals (i.e. sales, credit applications, magazine sales, if applicable, shrinkage, payroll, and expenses)

  • Developing a qualified, well trained staff

  • Ensuring proper execution of all store operations functions and company programs

  • Ensuring the highest level of Guest satisfaction

  • Maintaining company standards throughout the store

  • Protecting all company assets

Supervise associates in the absence of the Store Manager

The following is a list of activities to support the accomplishment of these major responsibilities:

GUEST SATISFACTION

  • Ensure that all Guests are greeted in a prompt and friendly manner

  • Ensure that all Guests phone calls are handled in a courteous and helpful manner

  • Ensure that all associates are provided with merchandise information and effective sales techniques

  • Inform Guests of advertised and promotional events to increase sales volume

  • Solicit new accounts and promote Style Circle Rewards and magazine sales, if applicable.

HUMAN RESOURCES

  • Assist in the preparation and delivery of performance evaluations

  • Assist in the utilization of company training programs

  • Assist in addressing poor performance and administering the counseling process as necessary

MERCHANDISING

  • Direct and ensure compliance with current MMi floor plans

  • Direct seasonal outposts set-up

  • Direct and ensure accuracy of sales event set-up, if applicable

  • Ensure compliance with signing guidelines

  • Ensure compliance with Spot On merchandise, if applicable

  • Direct and ensure accuracy of clearance event set-up

  • Ensure compliance of fixture usage

  • Set and enforce standards for window and interior displays

  • Ensure stock keeping maintenance is followed (including Close Ready to Open policy)

  • Ensure compliance with merchandise presentation standards and departmental prototypes

OPERATIONS

  • Ensure price changes are completed in a timely, thorough, and accurate manner

  • Ensure damages are completed according to procedure and shipping deadlines

  • Ensure compliance with procedures for receiving, sorting, and processing freight

  • Ensure that company assets (register and safe funds, bank deposits, equipment, etc.) are protected

  • Ensure proper maintenance of store equipment and property

  • Ensure compliance with housekeeping standards

  • Count and record all store funds daily, prepare bank deposits, prepare cash drawer funds, verify totals and count receipts.

EDUCATIONAL/EXPERIENCE REQUIREMENTS

  • Ability to model and provide direction to hourly Associates on proper Guest Service approaches to ensure the Guest's needs, complaints and issues are successfully resolved within company guidelines and standards

  • Ability to communicate in a clear, concise, understandable manner, and listen attentively to others both written and verbally

  • Ability to work independently with minimal supervision

  • Ability to anticipate and solve problems

  • Ability to function as part of a team

  • Ability to Open and Close the Store per company guidelines

  • Ability to successfully pass a pre-employment background screen

  • Must be at least 18 years of age. Under the age of 21 requires approval

  • High School diploma or GED equivalent is required

  • 1 to 3 years of retail or guest service experience is required

  • Must provide open availability for scheduled work shifts as business needs dictate. (Including nights, weekends & Holidays)

  • Ability to grasp lift or otherwise move merchandise weighing up to 50 lbs

  • Ability to stand and continuously perform essential job functions for up to a six-hour shift

PHYSICAL REQUIREMENTS

  • Must be able to read and evaluate merchandise presentations and other reports.

  • Must be able to communicate effectively with Guests, associates, job applicants, etc.

  • Must be able to stand and walk continuously for up to 6 hours.

  • Must be able to climb a utility ladder to reach shelves and walls that are as high as 9 feet.

  • Must be able to bend down to handle and move merchandise and other objects.

  • Must be able to grasp, lift and move objects weighing up to 25 lbs.

  • Must be able to grasp and manipulate small objects, such as pricing or security tags; must be able to use a pen and/or a keyboard.

Please note this job description is not a comprehensive listing of all expectations, activities, duties or responsibilities, which may change at any time, with or without notice. Stage is an Equal Opportunity Employer that is committed to a diverse and inclusive work environment.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Assistant Manager Grocery Home Shopping Wm Stores Management

Wal-Mart

Posted 5 days ago

VIEW JOBS 4/5/2020 12:00:00 AM 2020-07-04T00:00 Drives projects to improve Walmart Pickup efficiencies in the store by reviewing key performance indicators and building action plans to improve; performing root cause analyses, auditing stores, and leveraging metrics to identify and analyze operational gaps; leading process improvement projects; evaluating the execution of program plans and projects and identifying any gaps; developing and implementing solutions to improve process productivity and quality; ensuring trucks leave facility on time to fulfill customer orders; and maintaining partnerships with stakeholders to monitor and align progress and execution. Oversees the in-store execution of Walmart Pickup by maintaining awareness of the Walmart Pickup strategy and execution goals; touring the store to evaluate Walmart Pickup performance; performing a needs assessment to identify areas of opportunity; training and providing resources to meet store associate needs around Walmart Pickup and processes and determining their impact on total store performance; maintaining relationships with third-party providers; and supporting the development of new metrics and utilizing current metrics to evaluate Walmart Pickup effectiveness. Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications: 2 or more years of college; OR 1 year retail experience and 1 year supervisory experience; OR 2 years general work experience and 1 year supervisory experience. For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a current state issued Certificate of Eligibility. Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. General Maintenance, Human Resources, Managing challenging workforce issues, Recruiting, Supervising Associates Minimum Qualifications Minimum Qualifications: 2 or more years of college; OR 1 year retail experience and 1 year supervisory experience; OR 2 years general work experience and 1 year supervisory experience. For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a current state issued Certificate of Eligibility. About Walmart At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for? All the benefits you need for you and your family * Multiple health plan options * Vision & dental plans for you & dependents * Associate discounts in-store and online * Financial benefits including 401(k), stock purchase plans and more * Education assistance for Associate and dependents Frequently asked questions * On average, how long does it take to fill out an application? On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. * Can I change my application after submitting? No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. * How do you protect my personal information? Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. * What are the recommended Internet Browsers for applying for open roles? * Internet Explorer 8.0+ * Firefox 4.0+ * Safari 4.0+ * Chrome 12+ See All FAQs Recently viewed jobs Wal-Mart London OH

Assistant Store Manager

Gordmans Stores, Inc