Assistant Store Manager (Full-Time) Penn State Berks Campus

Barnes & Noble, Inc Reading , PA 19601

Posted 5 months ago

Barnes & Noble College is a retail environment like no other uniquely focused on delivering outstanding customer service. Our stores can carry everything from text and trade books, technology, and school supplies to clothing, regalia, and food-- everything a college student desires, their parents want, and our faculty needs. An Assistant Store Manager should be a resource for all departments, a model for customer service, a driver for sales, and a skillful problem solver.

As an Assistant Store Manager you will support all store operations and departments in partnership with the Store Manager or General Manager. You may be involved in purchasing for one or more departments, directing operational functions, and/or with scheduling and team development. At all times you will be expected to deliver outstanding customer service to the academic and co-curricular community while helping the store to meet or exceed sales goals, identify business opportunities, and motivate our team. With people management you may have direct involvement with training, directing, and counseling our team to help create excitement around our products, programs, and initiatives. Driving our team to create customer experiences that enhance bookstore loyalty, and deliver measurable results will be a daily expectation. And best of all, you'll be part of a company that is consistently rated as a great place to work - and where employees love what they do.

Expectations:

  • Develop a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.

  • Assign and direct work activities for booksellers or other management team members to ensure delivery of services, sales, and customer service.

  • Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases of merchandise or services when necessary.

  • Manage customer and/or employee issues appropriately, timely, and with respect.

  • Assist with hiring and training new employees for the sales floor or other departments.

  • Maintain an appealing sales floor-- shelf, arrange, clean, and organize product or space within the store.

  • Assist with processing sales transactions involving cash, credit, or financial aid payments.

Physical Demands:

  • Frequent movement within the store to access various departments, areas, and/or products.

  • Ability to remain in a stationary position for extended periods.

  • Frequent lifting.

  • Occasional reaching, stooping, kneeling, crouching, and climbing ladders.

Qualifications:

  • 3+ years' experience in a retail setting.

  • 1+ year supervisory experience preferred or a graduate of the Best Seller Program.

  • High school diploma/GED preferred.

  • Ability to work a flexible schedule including evenings, weekends, and holidays.

  • Familiarity with financial and customer service principles.

  • Basic reading, writing and accounting skills required.

  • Excellent customer service and communication skills needed.

  • Strong interpersonal, communication, and problem solving skills.

Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
PreCertification Associate Penn State Health Ppas Rev Cycle

Penn State Milton S. Hershey Medical Center

Posted 3 days ago

VIEW JOBS 8/22/2019 12:00:00 AM 2019-11-20T00:00 Penn State Health Shared Services Location: US:PA:Reading Work Type: Full Time FTE: 1.0 Shift: Days Hours: 7:30a - 4:00p JOB SUMMARY: Responsible for providing patient registration, CPT/ICD 9 codes and insurance verification. Registration responsibilities include completing the appropriate registration for the services the patient will be receiving, maintaining encounter integrity by selecting the appropriate billing number to produce the visit, verifying patient demographic and insurance information and working closely with the provider/clinic staff to collect specific clinical information required for obtaining authorizations. Insurance Verification includes confirming eligibility and obtaining benefit specifics, documentation of specifics, and obtaining referrals from internal and external customers for authorization to optimize reimbursement and prevent denials. MINIMUM QUALIFICATIONS: High School diploma or GED required 2 years of job related experience required. KNOWLEDGE, SKILLS, & ABILITIES: Must have excellent customer service and computer skills. Must be proficient in CPT and ICD codes. PREFERRED QUALIFICATIONS: Prior hospital or physician office experience and/or has worked in the insurance industry capturing and explaining insurance preferred This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities. Penn State Health is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 8:30 AM and 4:30 PM, Eastern Standard Time, Monday - Friday, email hrsolutions@pennstatehealth.psu.edu or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance. Penn State Milton S. Hershey Medical Center Reading PA

Assistant Store Manager (Full-Time) Penn State Berks Campus

Barnes & Noble, Inc