Assistant Store Manager - Food Lion

Delhaize America Harrington , DE 19952

Posted 2 weeks ago

Job Title: Assistant Store Manager - Food Lion

Job Location:

Primary Purpose:

Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization. Ensure conditions involving security, safety, and food safety are consistently maintained at the highest levels.

Duties and Responsibilities:

  • Responsible for hiring, training, and developing associates

  • Manage performance through performance management, coaching, appraisal and disciplinary efforts

  • Provide leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision and Strategy

  • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast and easy customer service

  • Ensure proper control of all store funds and company assets

  • Observe and correct all unsafe conditions that could cause associate or customer accidents

  • Observe and ensure compliance with company security, safety, and food safety standards

  • Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems

  • Support the achievement of store budgeted financial and operating results

  • Serve as Manager on Duty, perform all of the responsibilities of the Store Manager when he or she is not present

  • Assist the Store Manager with the day-to-day operations of the entire store

  • Serve as a model for customer service and other vital behaviors and instill this value in all associates

  • Adhere to all company guidelines, policies and standard practices

  • Manage and develop associates to ensure adherence to Standard Practices

  • Maximize sales through excellent customer service and minimize shrink through proper utilization of Standard Practices

  • Ensure store conditions, customer service and satisfaction, product quality, freshness, availability, variety and execution of all policies and procedures

  • Ensure compliance with local, state and federal regulations

  • Ensure that staffing schedules across departments meet the business needs

  • Interacts with associates; ensure associates understand Food Lion's expectations and have the tools and training to be successful

  • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses

  • Treat all store information as strictly confidential

  • Perform all other duties and projects as assigned

Requirements Qualifications:

  • College degree or equivalent preferred

  • Department Manager or equivalent experience required

  • Strong understanding of store operations and total store merchandising techniques

  • Excellent interpersonal, customer service and communication skills

  • Excellent organizational skills

  • Ability and willingness to learn multiple tasks and technical requirements of the job

  • Good judgment solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances

  • Desire and ability to lead and manage associates throughout multiple departments

  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations

  • Must meet minimum age requirements to perform specific job functions

  • Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment. Accreditation must be maintained while employed in a position requiring accreditation

Physical Requirments:

  • Ability to use computers and other communication systems required to perform job functions

  • Ability to use hand held computers for orders, mark downs, scan outs, and inventory

  • Stand 100% of the time, frequently walking short distances

  • Ability to push or pull up to 2000 pounds using a pallet jack or float

  • Perform repetitive hand and arm motions

  • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. on occasion

  • Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners

  • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level

  • Meet established volume activity standards for the position

  • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time

  • Have sufficient visual ability to check invoices, dates, and other written documents

Apply On-line


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
PT Frozen Food/Dairy Associate Food Lion

Delhaize America

Posted 1 week ago

VIEW JOBS 3/19/2020 12:00:00 AM 2020-06-17T00:00 Job Title: PT Frozen Food/Dairy Associate - Food Lion Job Location: Primary Purpose: Provide quality customer service within the Frozen Food and Dairy Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice. Duties and Responsibilities: * Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience * Courteous and helpful to other associates * Must ensure dairy is rotated 100% as it is stocked * Properly handles guaranteed and non-guaranteed items * Unloads trucks for the Frozen Food/Dairy Department * Ensures that Dairy short date list is completed each week and that dates are monitored daily * Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines * Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO) * Maintain a complete understanding of and adherence to company guidelines, policies and standard practice * Understand and follow Food Safety and Workplace Safety guidelines and procedures * Observe and correct all unsafe conditions that could cause associate or customer accidents * Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty * Ensure compliance with local, state and federal regulations * Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code * Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses * Perform all other duties as assigned Requirements Qualifications: * High school graduate or equivalent preferred * Excellent interpersonal, organizational, communication and customer service skills * Ability and willingness to learn multiple tasks and technical requirements of the job * Ability to use technical information to solve problems * Must meet minimum age requirements to perform specific job functions * Must be able to meet the physical requirements of the position, with or without reasonable accommodations Physical Requirements: * Ability to use computers and other communication systems required to perform job functions * Perform repetitive hand and arm motions * Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion * Pull or push up to 75 lbs. on occasion * Stand 100% of the time, frequently walking short distances * Be able to handle a variety of substances associated with cleaning and packaging materials * Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level * Meet established volume activity standards for the position * Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time Apply On-line Delhaize America Harrington DE

Assistant Store Manager - Food Lion

Delhaize America