Assistant Store Manager

Dollar Tree Bangor , ME 04401

Posted 2 months ago

Job Description:

General Summary:

As a Family Dollar Assistant Store Manager you will responsible for providing exceptional service to our customers. A key priority includes assisting the Store Manager in the daily operation of the store. Under the direction of the Store Manager, you will also be responsible for maintaining inventories, store appearance and completing daily paperwork.

Principal Duties & Responsibilities:

  • Greets and assists customers in a positive, approachable manner. Answers questions and resolves customer inquiries and concerns.

  • Maintains a presence in the store by providing excellent customer service.

  • Ensures a clean, well-stocked store for customers.

  • At the direction of the Store Manager, supervises, trains, and develops Store Associates on Family Dollar operating practices and procedures.

  • Assists in unloading all merchandise from delivery truck, organizes merchandise, and transfers merchandise from stockroom to store.

  • Assists Store Manager in ordering merchandise and record keeping to include payroll, scheduling and cash register deposits and receipts.

  • Supports Store Manager in loss prevention efforts.

  • Assumes certain management responsibilities in absence of Store Manager.

  • Follows all Company policies and procedures.

Position Requirements:

  • Education: Prefer completion of high school or equivalent. Ability to read, interpret and explain to other's operational directives (e.g., merchandise schematics, etc).

  • Experience: Prefer store management experience in retail, grocery, or drug store environments.

  • Physical Requirements:Ability to regularly lift up to 40 lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.

  • Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.

Skills & Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Our teams are working tirelessly to provide a clean and safe environment for our Associates and customers. We continue to enhance and modify our protocols, as appropriate. This includes:

  • Plexiglass guards at cash registers

  • Associates conduct home health screenings two hour prior to their shift

  • Managers conduct in-store health screenings of each associate prior to shift

  • Cleaning protocols that include hand sanitizer and supplies to clean throughout the day

  • Social Distancing by maintaining at least six feet between yourself and shoppers

  • Face masks and gloves for Associates to wear during their shifts

Job Description

General Summary:

As a Family Dollar Assistant Store Manager you will responsible for providing exceptional service to our customers. A key priority includes assisting the Store Manager in the daily operation of the store. Under the direction of the Store Manager, you will also be responsible for maintaining inventories, store appearance and completing daily paperwork.

Principal Duties & Responsibilities:

  • Greets and assists customers in a positive, approachable manner. Answers questions and resolves customer inquiries and concerns.

  • Maintains a presence in the store by providing excellent customer service.

  • Ensures a clean, well-stocked store for customers.

  • At the direction of the Store Manager, supervises, trains, and develops Store Associates on Family Dollar operating practices and procedures.

  • Assists in unloading all merchandise from delivery truck, organizes merchandise, and transfers merchandise from stockroom to store.

  • Assists Store Manager in ordering merchandise and record keeping to include payroll, scheduling and cash register deposits and receipts.

  • Supports Store Manager in loss prevention efforts.

  • Assumes certain management responsibilities in absence of Store Manager.

  • Follows all Company policies and procedures.

Position Requirements:

  • Education: Prefer completion of high school or equivalent. Ability to read, interpret and explain to other's operational directives (e.g., merchandise schematics, etc).

  • Experience: Prefer store management experience in retail, grocery, or drug store environments.

  • Physical Requirements:Ability to regularly lift up to 40 lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.

  • Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.

Skills & Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Our teams are working tirelessly to provide a clean and safe environment for our Associates and customers. We continue to enhance and modify our protocols, as appropriate. This includes:

  • Plexiglass guards at cash registers

  • Associates conduct home health screenings two hour prior to their shift

  • Managers conduct in-store health screenings of each associate prior to shift

  • Cleaning protocols that include hand sanitizer and supplies to clean throughout the day

  • Social Distancing by maintaining at least six feet between yourself and shoppers

  • Face masks and gloves for Associates to wear during their shifts

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Assistant Store Manager

Charter Spectrum

Posted 2 months ago

VIEW JOBS 10/15/2020 12:00:00 AM 2021-01-13T00:00 JOB SUMMARY The Spectrum Assistant Store Manager is responsible for assisting the Store Manager in building a highly successful sales, retention and customer care culture inside their store. Actively and consistently supports efforts of their team to engage customers in a retail environment and drives the sale of Charter product and services. Consistently demonstrates excellent leadership and coaching skills to create a motivated work environment where employees can excel. MAJOR DUTIES AND RESPONSIBILITIES In partnership with their manager, leads a team of focused sales professionals, motivating and engaging them to meet and exceed their sales goals and customer care metrics, while delivering a clean, organized and fully operational retail experience for all customers and employees. Ensures sales teams are retaining customers through positive customer relationship building, diffusing customer escalations, utilizing strong listening skills and probing techniques to overcome objections and save/upgrade customers. Ensures their Store meets Spectrum brand expectations and that a thriving culture of customer care exists at all locations within their span of control. Utilizes strong assessment skills to continually inspect everything from the sales behaviors to the product knowledge of their teams and partners with management on change efforts as needed. Proactively identifies issues, builds action plans and seeks opportunities to grow their business and increase customer satisfaction. Works with their manager to provide subject matter expertise on all store functions, as well as the Spectrum Store Customer Experience (SSCE), Spectrum products, pricing plans, promotions, service features and visual standards, as well as those of competitors. Consistently meets or exceeds operational standards, including store appearance, inventory and appropriate levels of staffing, while minimizing or eliminating losses to the company in their location. Partners with their manager to build employee engagement and high performing teams by recruiting, training and retaining the best talent within their span of control. Provides daily coaching and directions to their team via multiple forums; one-on-ones, team huddles and department meetings. Creates an environment of continuous learning, role playing and development where employees are able to enhance their skills and maximize their potential and success through coaching, training, and objective performance management, including the progressive discipline process. Maintains strong working relationships with management, the operations team and peers, working as a team to build a culture of success. Implements and enforces the cash management policy and completes timely audits of their Spectrum store. In alignment with their manager, provides guidance, monitors and manages the enforcement of all company policies and procedures. Provides management with frequent updates about key events in their store. Assists with Store Manager functions and performs other duties as requested by management. REQUIRED QUALIFICATIONS Ability to read, write and speak the English language to communicate with employees and customers in person, on the phone, and by written communication in a clear, straight-forward and professional manner Build good partnerships within all areas of the organization by exhibiting excellent interpersonal leadership, influencing and presentation skills Significant time working inside a destination-style shopping environment Proven ability to lead others and motivate them to succeed in a goal and incentive based work environment Displays passion for delivering a great customer experience during multiple roles in their career Detail oriented and a good problem solver High comfort level with personal technology, such as mobile devices and personal video platforms Knowledge and ability to use computer and software applications Ability to prioritize, organize, manage multiple tasks/projects and handle change effectively Education Bachelor's Degree or equivalent work experience PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to make qualitative judgments Some experience in implementing sales training and employee development programs Some knowledge of identifying trends, risks and communicating those to management RELATED WORK EXPERIENCE 1+ year: Management experience 1-3 yrs: Telecommunications/wireless experience 3-5 yrs.: Sales/Customer Service experience WORKING CONDITIONS Retail environment Exposure to moderate noise level Work hours and travel to other locations as business needs dictate Handle a physically demanding job, lifting up to 35 lbs. Ability to stand for prolonged periods of time Professional attire and appearance Valid driver's license and ability to meet Charter's motor vehicle requirements The health and safety of our employees and candidates is very important to us. Spectrum has adopted virtual mobile recruiting tools that allow us to continue meeting new candidates. We look forward to "virtually" meeting you. The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws. FCC Unit: 13545 Business Unit: Marketing SRL411 Apply NowApply Later Charter Spectrum Bangor ME

Assistant Store Manager

Dollar Tree