Assistant Store Manager

Dairy Queen Marion , IL 62959

Posted 1 month ago

You are applying for a job with a franchisee of the Dairy Queen system and not American Dairy Queen Corporation or International Dairy Queen, Inc. Franchisees are independent business owners. The franchisee of this restaurant will be your employer if you are hired and will make all hiring, wage, hour, and other employment-related decisions.

We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans. If you are a management professional who is looking take on a fun and rewarding new challenge, join our team! Our commitment to your continued professional development makes this a great opportunity for you to build a career with us. If you want more out of your career, Dairy Queen is the right place!

Job Functions:

  • Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance

  • Enthusiastically greet and welcome fans to the Dairy Queen brand

  • Strive to exceed fan expectations and deliver fan first service through timely and quality service

  • Meet or exceed Dairy Queen brand standards with competency in inventory and cash controls

  • Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant, setting each scheduled shift up for success

  • React to issues impacting the restaurant's profit & loss (P&L) to optimize sales and profit

  • Assist the General Manager with hiring, training, coaching, and developing Shift Leads and Crew Members to build a highly skilled and productive team

  • Create and maintain a positive, safe, clean, and inviting environment for fans and team members

  • Calmly solve fan concerns and embrace Dairy Queen's service recovery standards

  • Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members

  • May assist the GM in some assigned aspects of local store marketing activities and projects such as public and community relations programs, evaluating local competitors' store marketing, identifying and tracking changing consumer demands.

  • At all times exhibit a genuine passion for excellence

  • Perform other duties as assigned by management

Requirements:

  • Minimum 1-3 years of high volume restaurant leadership experience; previous quick service restaurant experience strongly preferred

  • High School diploma or equivalent

  • Proven track record of effectively managing COGS and labor

  • Strong knowledge and application of safe food handling practices

  • Must be ServSafe certifiable

  • Work well under pressure packed situations while maintaining a great attitude

  • Comfortable standing for entire shift and able to lift 50 pounds

  • Ability to work in and out of different temperature ranges.

  • Must be highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment.

  • Exhibit good manners, proper personal hygiene, and promptness

  • Have fun and maintain a positive attitude at all times!

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Assistant Store Manager

Cash Store

Posted 6 days ago

VIEW JOBS 5/22/2020 12:00:00 AM 2020-08-20T00:00 Job Description POSITION Our Assistant Store Managers are part of an enthusiastic and motivated team of retail financial service professionals! You will be helping our customers get the cash they need, when they need it. You will also be working in a friendly environment with great opportunities and benefits, where talented employees can get ahead! KEY RESPONSIBILITIES * Provide exceptional customer service with every existing and potential customer * Educate customers on all product offerings * Process loan applications and make loans * Safeguard and maintain customer records * Make collection calls on overdue loans * Open and close the store REQUIREMENTS * Exceptional customer service attitude * 3 years previous experience in retail, banking, hospitality, customer service, or collections * Some computer familiarity or skills * Able to work Monday to Saturday * High school diploma / GED * Reliable transportation and valid driver's license * Must pass credit, MVR (driving record) and criminal background checks PREFERRED QUALIFICATIONS * Retail sales experience (e.g., store manager, assistant store manager) * Banking experience (e.g., branch manager, assistant branch manager, bank teller) * Hospitality experience (e.g., restaurant / hotel / property manager, restaurant / hotel / property assistant manager) * Customer service experience (e.g., customer service representative, customer service associate) * Collections experience (e.g., collector, collections representative, collections associate) COMPENSATION * Highly competitive pay! * Receive up to 12% increase in pay in your first year through scheduled wage increases! * Earn up to an additional $750 in performance incentives every month! BENEFITS * Medical, dental, vision * Voluntary life/ AD&D * Short-term & long-term disability * 401(k) with company match * Paid vacation, holidays, and sick time * Paid maternity, paternity, extended medical leave and jury duty * Business casual work environment * Corporate discount program on personal cell phone accounts with select providers ONE OF THE BEST RETAIL SCHEDULES AVAILABLE * No Sundays! * Half days on Saturdays! * Close early evenings Monday-Friday! ABOUT CASH STORE Cash Store, a Cottonwood Financial brand, is one of the largest privately held retail consumer finance companies in the United States. We have zero debt, have been profitable every year since inception, and our growth is funded entirely through internally generated capital. Founded in 1996, we have company-owned locations across the country. Through this national brick-and-mortar footprint, we provide best-in-class customer service and offer an innovative mix of financial products and services to our customers. Cash Store Marion IL

Assistant Store Manager

Dairy Queen