Assistant Store Manager

Dairy Queen Greenville , OH 45331

Posted 4 weeks ago

You are applying for a job with a franchisee of the Dairy Queen system and not American Dairy Queen Corporation or International Dairy Queen, Inc. Franchisees are independent business owners. The franchisee of this restaurant will be your employer if you are hired and will make all hiring, wage, hour, and other employment-related decisions.

We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans. If you are a management professional who is looking take on a fun and rewarding new challenge, join our team! Our commitment to your continued professional development makes this a great opportunity for you to build a career with us. If you want more out of your career, Dairy Queen is the right place!

Job Functions:

  • Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance

  • Enthusiastically greet and welcome fans to the Dairy Queen brand

  • Strive to exceed fan expectations and deliver fan first service through timely and quality service

  • Meet or exceed Dairy Queen brand standards with competency in inventory and cash controls

  • Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant, setting each scheduled shift up for success

  • React to issues impacting the restaurant's profit & loss (P&L) to optimize sales and profit

  • Assist the General Manager with hiring, training, coaching, and developing Shift Leads and Crew Members to build a highly skilled and productive team

  • Create and maintain a positive, safe, clean, and inviting environment for fans and team members

  • Calmly solve fan concerns and embrace Dairy Queen's service recovery standards

  • Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members

  • May assist the GM in some assigned aspects of local store marketing activities and projects such as public and community relations programs, evaluating local competitors' store marketing, identifying and tracking changing consumer demands.

  • At all times exhibit a genuine passion for excellence

  • Perform other duties as assigned by management

Requirements:

  • Minimum 1-3 years of high volume restaurant leadership experience; previous quick service restaurant experience strongly preferred

  • High School diploma or equivalent

  • Proven track record of effectively managing COGS and labor

  • Strong knowledge and application of safe food handling practices

  • Must be ServSafe certifiable

  • Work well under pressure packed situations while maintaining a great attitude

  • Comfortable standing for entire shift and able to lift 50 pounds

  • Ability to work in and out of different temperature ranges.

  • Must be highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment.

  • Exhibit good manners, proper personal hygiene, and promptness

  • Have fun and maintain a positive attitude at all times!

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Assistant Manager

Hibbett Sports, Inc.

Posted 3 weeks ago

VIEW JOBS 4/29/2020 12:00:00 AM 2020-07-28T00:00 Overview Do you enjoy working in a collaborative leadership role where you get to contribute to the decisions being made when running the daily operations of a Hibbett store? As an Assistant Manager, you will assist in leading a team of talented individuals whose first priority is creating a 5-star experience for all Hibbett customers. We are a leading athletic-inspired fashion retailer with more than 1,000 stores. It is the Assistant Coach's responsibility to assist and consult with the Store Manager (Head Coach) regarding overall operations and administrative duties. This includes determining the methods and approaches necessary to accomplish the store's goals. The Assistant Manager (Assistant Coach) helps mentor and leads the team in the Head Coach's absence. Responsibilities * Discuss and develop an action plan with Store Manager (Head Coach) to achieve a consistent 5-star customer experience. * Mentor and develop all team members to uphold Hibbett's standards. * Guides and motivates store team to drive sales through all avenues by maximizing selling behaviors. * Is conscious of and understands inventory, sales statistics, and expenses to ensure successfully reaching goals and maximizing profitability. * Keeps Store Manager (Head Coach) in the know as to inventory movement and customer trends. * Works alongside Store Manager (Head Coach) to understand all aspects of running an efficient store and accepts all day-to-day responsibility in the absence of the Store Manager (Head Coach). Qualifications High school diploma or general education diploma (GED). Experience isn't required but is considered a plus. * High school diploma or general education diploma (GED) or be currently enrolled in High School. No experience required. * Language: English and Spanish preferred * 18 years of age or older Responsibilities Do you enjoy working in a collaborative leadership role where you get to contribute to the decisions being made when running the daily operations of a Hibbett store? As an Assistant Manager, you will assist in leading a team of talented individuals whose first priority is creating a 5-star experience for all Hibbett customers. We are a leading athletic-inspired fashion retailer with more than 1,000 stores. It is the Assistant Coach's responsibility to assist and consult with the Store Manager (Head Coach) regarding overall operations and administrative duties. This includes determining the methods and approaches necessary to accomplish the store's goals. The Assistant Manager (Assistant Coach) helps mentor and leads the team in the Head Coach's absence. Hibbett Sports, Inc. Greenville OH

Assistant Store Manager

Dairy Queen