Assistant Store Manager

Autozone, Inc. Memphis , TN 38103

Posted 3 weeks ago

Position Summary

The Assistant Store Manager (ASM) assists the Store Manager with leading company initiatives and ensuring maximum productivity, training and retaining high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZone's expectations. Assistant Store Managers exceed customer's expectation by delivering a WOW! Customer shopping experience by Living the Pledge every day.

Position Responsibilities

  • Assists Store Manager with recruiting, supervising, scheduling, training and developing store personnel

  • Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager and Store Manager's absence

  • Delegates and ensures store merchandising tasks are completed in a timely manner

  • Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability

  • Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)

  • Monitors cash flow, inventory and security control

  • Maintains sales productivity, store appearance and merchandising standards

  • Conducts and reviews all opening and closing procedures

  • Manages emergency situations and conduct proper emergency procedures

  • Follows proper accident procedures

  • Provides feedback regarding AutoZoner performance to the store manager, prepares Performance Evaluations and AutoZoner Action Reviews, as directed by the store manager

  • Assists with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment

  • Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment

  • Motivates AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits

Position Requirements

  • High School diploma or equivalent

  • ASE Certified preferred

  • Demonstrates high level of integrity

  • Excellent communication and decision making skills

  • Ability to drive customer service and excel in a fast paced environment

  • Maintain a positive environment that develops and engages teams and generates sales

  • Capability to manage, analyze and reconcile monthly P&L statements

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Assistant Store Manager

Autozone, Inc.