Assistant Store Leader Pismo Beach/ Santa Maria/San Luis Obispo

Tapestry, Inc. Pismo Beach , CA 93448

Posted 5 months ago

since our launch in 1993 with a collection of six essential handbags, kate spade new york has always stood for optimistic femininity. today, our brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home dcor and more. polished ease, thoughtful details and a modern, sophisticated use of colorkate spade new york's founding principles define a unique style synonymous with joy. under the vision of creative director nicola glass, we continue to celebrate confident women with a youthful spirit.

kate spade new york is part of the tapestry house of brands.

.

job title: assistant manager

department/location: retail

flsa status: non-exempt

report to: Store Leader

general purpose of the position: partner with store leadership to produce successful financial results. provide leadership to the team in order to execute sales generation, clientele development, operational, visual, recruitment, and administrative functions. responsibilities include, but are not limited to the following:

essential duties and responsibilities

client & service expert:

development of a clientele through proactive client outreach and the ability to build and maintain relationships with new clients

partner with SM to develop business driving initiatives that build a repeat business or attract a new customer to the store, i.e. events and marketing opportunities

ensure each associate is actively utilizing their client book in order to generate increased sales through monthly client book reviews and evaluation of their outreach

ensure team is compliant will all clientele standards and thank you note program

ensure all associates complete the sales training program

model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales

leadership presence/steward of talent:

assist SM with the achievement of financial success through improvement of measurable results that positively impact the store performance

responsible for assuming the SM role in manager's absence

lead by example with the achievement of personal sales goals

educate team on product, sales plans, personal goals, measurable stats; is able to coach to these stats to ensure business is maximized

ability to network in the community to ensure open positions are filled efficiently with little impact to the business; build a bench for future promotions and openings

manage administrative recruitment duties; i.e. scheduling interviews & communicating with candidates

onboard new team members effectively through 30/60/90 touch bases; conduct ongoing review and assessment of employee performance through monthly meetings with direct reports

utilize mid-year and annual review process as a tool for associate development and advancement; monitor and address performance concerns on a timely basis, partnering GM

building brand equity:

understand and able to communicate the kate spade brand aesthetic, brand philosophy, and lifestyle to the sales team and customer

ensure brand and operating standards are met to support brand consistency.

ensure visual merchandising directives are implemented and store presentation standards are achieved and maintained.

communicate merchandise sell-through, stock position, business trend information, product issues, customer feedback to SM in order to increase customer service and sales

operational excellence:

perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility

assist SM with maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants

monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company's inventory and assets

ability to accurately manage the processing of all pos transactions to maintain the integrity of the inventory

skills and abilities required:

professional sales development and exceptional interpersonal skills

strong leadership qualities; the ability to communicate effectively with all levels within the organization and to our client base

ability to analyze selling reports, identify business trends and react quickly to the needs of the business

comfort in making decisions and mediating conflict within a team-environment

proficient in windows-based software such as excel, word and outlook

physical requirements:

available to work store schedule, as needed, including evenings and weekends

standing for extended periods of time

able to safely lift boxes up to 40 pounds

comfortable climbing ladders

education and experience required:

minimum 3 years management experience in a comparable retail environment

college degree preferred

prior luxury goods experience preferred

kate spade new york is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. all employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. these decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. visit kate spade new york at www.katespade.com.

Req ID: 58414

Nearest Major Market: Bakersfield

Nearest Secondary Market: San Luis Obispo

Job Segment: Retail Manager, Store Manager, Merchandising, Loss Prevention, Retail


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Vans PT Sales Lead (Pismo Beach Outlet 096 Pismo Beach CA)

VF Corporation

Posted 1 week ago

VIEW JOBS 11/24/2019 12:00:00 AM 2020-02-22T00:00 Job Ad Vans: Be a Part of the Original "It was never about waving the brand like a flag, it was always about the people" – Paul Van Doren Vans is the original action sports footwear company, rooted in authenticity and creativity. Founded in 1966, Vans has thrived on a legacy of impacting our greater community through four pillars: action sports, music, art and street culture. We are constantly inspired by the expressive creators within our company and community as they bring new and innovative perspectives to help shape and transform the future of our business. At Vans, our culture sets us apart and influences everything we do. We are driven by five values: 1. We are determined. 2. We are connected to our consumers and to each other. 3. We are inclusive. 4. We are expressive and fun. 5. And most of all, we are a family. Vans is a subsidiary of VF, the world's largest apparel and footwear company, comprised of more than 25 brands. We are leaders in global footwear, apparel and accessories, available in more than 170 countries worldwide. As we continue to expand, VF and Vans take great measures in developing and growing our people. Vans is founded on a culture of learning. We take pride in our ability to facilitate learning opportunities by providing the resources and tools necessary to support each individual's pursuit of growth to achieve future goals. In order to prioritize career growth within our company, Vans offers courses on topics such as leadership, communication, collaboration and technical skills to ensure our employees are self-motivated and fulfilled with our rapidly growing business. By joining the Vans family, you will be immersed in an environment of incredibly supportive and collaborative people. We work very hard across a multitude of large initiatives to bring the Van Doren spirit to life. We live for what we do. Sales Lead: Become the Newest Member of the Vans Family As the Sales Lead, you will support the rest of the leadership team with the execution of the daily business, customer engagement, store operations, talent supervision, and merchandising standards in the store. You are an important member of the store leadership team whose primary role is ensuring the highest level of customer engagement and sales results are achieved. You will foster a positive work environment that ensures both internal and external customer satisfaction while maximizing productivity and profitability. Additionally, you will provide sales-related feedback and coach daily performance for associates. As a member of the leadership team, you may assume responsibility for the store in the absence of another manager which includes covering breaks, but never assuming opening or closing duties without a Supervisor/Manager. Most importantly, you will embody the Van Doren Spirit and will be a passionate and fun leader who meets the needs of our loyal customers. How You Will Make a Difference: * Sales and Supervision: Assists in maximizing store sales and achieving store sales goals. Monitors sales progress and results against key targets. Leads an environment of productivity by leading the customer engagement on the sales floor and providing coaching and feedback to associates around customer engagement. Assists in executing the management of labor and payroll expenses to maximize sales and productivity under the direction of the Store Manager. * Brand Experience/Customer Service: Ensures excellence in customer service in the store by modeling brand specific service standards as well as by monitoring customer feedback and responding to and addressing all customer concerns quickly. Ensures that store team is engaging with each customer to create an authentic brand experience. Leads and inspires customer-centric culture by proving direct feedback and supervision of the associates the in-store experience. * Coaching Team: Provides coaching to the store team in the core areas of customer engagement and sales results. Ensures store team receives relevant, timely feedback, coaching, and redirection that enables their success. * Operations: Monitors that all company and store policies and procedures are followed, and reports concerns directly to the Store Manager. Under the direction of the Store Manager, monitors and maintains store operations standards and delegates tasks to associates as needed to maintain operational excellence. * Visual Merchandising: Ensures the visual merchandising standards for the store are maintained. * Human Resource Management: Under the direction of the Store Manager, assists in supervising and coaching a high-performing team of customer focused associates. Coaches and provides sales-related feedback to the team. Regularly communicates any associate concerns directly to the Store Manager or Human Resources as necessary. Supports the Open Door Policy. * Loss Prevention, Safety, and Compliance: Under the direction of the Store Manager, monitors compliance and adherence to policies and procedures, standards and practices, and company directives. Protects company assets. Monitors compliance with company safety, security, and shrink avoidance policies and programs. Reacts quickly to all customer and employee injuries and partners with Store Manager, District Manager, and Human Resources immediately. * Professional Conduct: Models behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and Vans. Skills for Success: Educational/ Position Requirements: * Must have completed VRU Amateur Onboarding and Development Program * Training must be completed for risk management, including employee and customer accidents and responding to emergency situations, as well as Harassment Prevention and Awareness module * Associated Degree (AA) or equivalent from two-year college or technical school preferred but not required; or two years related retail or service-oriented experience and/or training; or equivalent combination of education and experience * 1+ year(s) in a fast-paced retail environment * Ability to coach and motivate a team to exceed sales and profit results * Ability to meet business goals by driving results through store team * Regularly interacts with the public in an often crowded and noisy interactive store environment Special Physical and/or Mental Requirements: * Operate office equipment and technology (i.e., computers, phones, fax, copier, etc.) * Standing required for entire work shift * Bend, lift, open, and move product up to 50 pounds as needed * Travel (less than 10% of time) VF Corporation Pismo Beach CA

Assistant Store Leader Pismo Beach/ Santa Maria/San Luis Obispo

Tapestry, Inc.