Assistant Shop Manager

Take 5 Oil Change Crystal Lake , IL 60039

Posted 2 months ago

Overview

The Take 5 Family is hiring customer service maniacs!

People person? Do you enjoy leading a team? Outgoing and positive attitude? We will train you the Take 5 way for changing oil, replacing wiper blades/air filters, filling air in tires, other light maintenance services, and how to oversee a shop. Our employees are successful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments.

What Employees Love about Take 5

  • The Pit Tech to President career path; Take 5 is committed to supporting your career goals.

  • The family environment

  • Employee contests

  • Opportunity to meet new people every day

  • Community involvement

  • Learning new skills

Responsibilities

What does an Assistant Shop Manager (ASM) do?

  • Check in with customers before they leave the shop to make sure they had a great experience.

  • Assume the responsibility and authority of the Shop Manager in the Shop Manager's absence.

  • Running the floor (making sure each employee is where they need to be, ensuring everything has been checked on each vehicle, and every customer is satisfied before they leave).

  • Perform opening and closing procedures.

  • Assist with counting and adjusting inventory.

  • Anyone in Management is always responsible for training and developing their subordinates.

  • Being a role model to the other employees in the shop.

  • Holding team members accountable.

ASMs are also expected to perform all technician duties including but not limited to:

  • Drain motor oil, change oil filter, grease chassis fittings

  • Wash windshield and adjust tire pressure

  • Inspect and top off fluids

  • Assist the customer in selecting oil type and other services

  • Process payment for services performed.

  • Perform coolant exchanges and transmission drain & fill services

  • Restock and maintain inventory levels on the floor

  • Maintain shop, office, and bathroom cleanliness

Qualifications

Good to Know Before You Start!

  • It might feel like you are studying for a test at the beginning. It's important that all employees gain a strong knowledge of our oils and services.

  • Must maneuver in and out of a shallow 3' deep pit used to position yourself safely under cars

  • You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning

  • You may need to work in hot/cold weather conditions

  • Always be alert and aware of your surroundings

  • Must be able to lift up to fifty (50) pounds

  • Need to have reliable transportation

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Assistant Shop Manager

Take 5 Oil Change