Assistant Shift Manager Table Games

About the Role

The Assistant Shift Manager Table Games reports directly to the Shift Manager Table Games for Ocean Casino Resort and is responsible for all table games operations on assigned shift.

Position Responsibilities

• Performance of pit, floor, and dealer team members
• Hassle free guest and internal processes
• Compliance with internal controls and regulatory requirements
• Commitment and compliance to responsible gaming and responsible alcohol service standards
• Dealer delivery of flawless and friendly service
• Implementing all required policies and procedures
• Integration and relationships between table games, finance, and relationship marketing
• Listening and implementing findings based on guest and dealer feedback

Essential Functions

• Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment
• Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours
• Must be able to stand for an entire shift and be able to move quickly throughout the Casino/Hotel areas

What’s Required

• 5 years+ of table games management experience,
• Knowledge of trends in table games and technological advances
• Ability to work at all levels of the organization to ensure operational, revenue, and service goals are optimized.
• Excellent leadership, organizational, communication, decision-making, and problem solving skills
• The ability to speak, read and write in English

Benefits

• Free meal on shift
• Training & Development
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k,)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off
• Free Parking