Assistant Service Manager - Memphis, TN
H&E Equipment Services is one of the largest integrated equipment companies in the nation that provides the higher standard in equipment sales, rental, parts, and service. With locations across the United States, we pride ourselves on being an equipment company, run by equipment people. We leverage our national portfolio of equipment with a local approach to provide reliability, fair prices and the support of a first-class service team. Where others stop, we continue.
H&E Equipment Services has an immediate opening for Assistant Service Manager.The Assistant Service Manager reports directly to the Service Manager, and is responsible for handling incoming service calls for rental and customer owned units, dispatching and monitoring all field mechanics, and overseeing all customer owned unit repairs in the field. This individual will also assist with processing parts orders for field service technicians and processing all warranty claims.
A minimum of 3 years' experience as a mechanic as well as 1-2 years' of previous supervisory experience is preferred.
Must demonstrate competency in the diagnosis, repair, and maintenance of various engines and heavy equipment lines.
Exceptional customer service and organizational skills.
Proficient computer skills including MS Office Suite, smartphones, and tablets.
The ability to train lower level employees.
A high school diploma or its equivalent is required.
Searching for a solid, growth-oriented company that values its employees? Join H&E Equipment Services! We offer competitive salaries, excellent benefits and a 401K retirement savings plan with company matching.
H&E Equipment Services