Assistant Service Manager

Legend Management Group is a 100% fully COVID-19 vaccinated company and has a mandatory vaccination policy in place.

As our Assistant Service Manager, you will assist in overseeing the overall appearance and maintenance needs of our apartment community. You will assist the Service Manager with apartment turns, general maintenance repair, conduct preventative maintenance, and help maintain curb appeal. You will report to the Service Manager.

You Will:

Work with the service and office team to provide exceptional customer service to resolve all maintenance related issues to the satisfaction of our residents

Lead by example and be a role model for the standards and behaviors consistent with our core values

Show care and concern for our residents through follow ups and completion of their apartment service requests

Resolve maintenance issues in the area of HVAC, electrical, plumbing, and appliance repair

Manage records of activity in maintenance software system

Manage the make-ready and apartment turnover process so apartments can be leased, and new residents can move in

Preserve the value of the building by working on preventative maintenance programs

Preserve the beauty of the building and the safety of the community through general upkeep and cleanliness, snow removal and grounds maintenance

Sustain peak efficiency operation levels for all property components

Assist Service Manager with improvements/services, including the bidding process

Assist Service Manager to maintain relationships with vendors and negotiate pricing

Maintain and monitor inventory within budgeted guidelines

Work weekends or evenings and be on-call for after hour emergencies

Assist Service Manager with team schedules, move in/move out schedules, prioritizing service requests.

Commit to professional development, stay up to date with industry trends and changes, and attend training

You Have:

High school diploma or equivalent

2+ years of facilities, residential, or multi-family maintenance experience (supervisory experience a plus)

An HVAC, EPA certification (CFC Universal)

Reliable transportation and valid Driver's License

The ability to exert up to 50 pounds, climb stairs, use ladders and work in varying weather conditions

Enjoy A Variety of Perks and Benefits Including:

Great compensation package and bonus plan

100% employer-paid health insurance

Dental & Vision Insurance

Paid time off - holidays, vacation, sick, administrative, and bereavement

Company matched 401K

Apartment rent discount

Tuition Assistance

About Us:

Legend Management Group is an apartment management group with communities in Maryland and Virginia that has served the area's most discerning residents for over 30 years. We were named a Top Workplace in DC in 2020 by The Washington Post.

Our communities are staffed with caring, knowledgeable professionals committed to our residents quality of life. We apply our core values of People First, Create Exceptional Experiences, Embrace Change and Innovation, Balance Work and Play, and Inspire and Empower to every team member, resident, and partner.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

LIMITATIONS and DISCLAIMER: This job description only describes the general nature and illustrative level of work performed; it is not intended as an exhaustive list of tasks, responsibilities, and skills.

Team members will be required to follow other job-related instructions and to perform other duties requested by their supervisor in compliance with federal and state laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities necessary to perform each duty proficiently. Continued employment remains on an at-will basis.