Assistant Service Manager

Legend Management Group Centreville , VA 20122

Posted 2 months ago

The starting salary is $45k+ plus monthly bonuses, 50% off live-on monthly discount and 100% paid health insurance.The Elms at Centreville is looking for a seasoned Assistant Service Manager to help maintain this beautiful 268-apartments community! The ideal candidate:* has a vehicle and valid driver's license* is CFC certified* can take call on a rotating schedule* has excellent technical skills* has excellent customer careThe Assistant Service Manager is to assist the Service Manager in maintaining the physical integrity of the community. This involves insuring a safe, secure, and comfortable living environment for residents, visitors and staff. The Assistant Service Manager will carry out assigned duties in a safe manner and other duties as requested by the Service Manager. In the absence of the Service Manager, the Assistant Service Manager will assume all maintenance responsibilities.Duties and Responsibilities * Conduct all business in accordance with company policies and procedures, state and federal laws; e.g., OSHA, ADA, Fair Housing, etc. * Must be knowledgeable of pertinent laws and EPA and OSHA regulations governing proper storage and management of hazardous materials, including solvents, flammables, caustics and freon. * Immediately initiates action to correct unsafe conditions; e.g., broken gates leading to the pool, broken steps, broken/burned out exterior lights. * Performs routine preventive maintenance on all appropriate equipment as directed by Service Manager and Property Manager. Inspects and maintains all tools in excellent condition. * Be aware of all utility meter cut-offs, apartment and fixture cut-offs, sewer clean outs. * Performs work area clean-up and safety related duties. * Ensures that storage areas remain locked when not in use. * Diagnoses and performs minor and routine maintenance/repair, as directed, involving the following on an as needed basis:*
  • Electrical and plumbing (including water lines).* A/C and heating systems. * Appliances (when applicable). * Water irrigation systems. * Stairs, gates, fences, patios, railings. * Tile, carpet, flooring. * Roofing, gutters, fasteners. * Interior/exterior lights. * Fireplaces, ceiling fans. * Gas fixtures and appliances (where applicable). * Shutters, doors, cabinets, windows, sliding glass doors. * Boiler, gas and electric. * Door locks, P.O. boxes and locks. * Security systems (where applicable). * Ceiling leaks. * Walls. * Pool areas, tile, Jacuzzi, pool furniture. * Performs all needed make-ready repairs and services. Assists make-ready staff as required to meet deadlines. * Reports all major repairs and need requisitions to Service Manager and Property Manager prior to any expenditure of funds. * Change locks and make keys. * Removes and transfers heavy appliances and equipment as circumstances warrant. Assists in moving abandoned furniture, appliances, etc., to dumpster when necessary. * Inform Service Manager of shortages in inventory of parts and supplies. * Assists in keeping grounds neat and free of litter. Rakes, sweeps, shovels as circumstances warrant. * Performs any additional duties assigned by Service Manager and Property Manager.Skills Required * Ability to lift 50 lbs. * Ability to keep neat and accurate records of time and materials * Ability to communicate in written and verbal form * Knowledge of mechanical, math, and measurements skills * Ability to establish and maintain effective relationships with fellow team members and the customers * Knowledge of current local, and national codes and regulations, applicable to the building trades * Knowledge of the current occupational hazards, and an understanding of the necessary safety precautions, building codes and regulations applicable to the maintenance profession * Thorough knowledge, understanding and demonstration of preventive maintenance * Ownership and thorough knowledge of the use and care of tools and equipment necessary to perform heating, boiler, and air conditioning work, depending upon specific community * Thorough knowledge of current methods, practices, tools, equipment and materials used in the building maintenance and repair trade * Working knowledge of pools and pool equipment * Ability to analyze a maintenance problem effectively * Thorough knowledge of the operation of elevators * Thorough knowledge of individual heating, ventilation, air conditioning systems and refrigeration. * Thorough working knowledge of refrigerant recovery and pertinent laws and liabilities. * Thorough working knowledge of residential electrical wiring * Thorough understanding of sprinkler system and fire emergency water supplies * Ability to perform all tasks associated with the duties specifiedKey Performance Indicators & CompetenciesExhibits the following performance expectations: * Teamwork * Customer Focus * Communication * Results Focus * Technical Proficiency * Work Skills * Audit reflects the quantity, and the quality of work at an acceptable level * Work is completed in a professional manner * Effective relationships with team members and customers are maintained * Understanding and navigating of Red BookEducation & Experience Required* CFC Universal certified * Requires 3-5 years experience in apartment maintenanceOrganizational Awareness / Civic Social Responsibility * Have and embrace a thorough understanding and knowledge of Legend Management Groups Mission, Vision, and Core Values. Promote awareness of how work performance has an impact on community, hospitality and team * Communicate, encourage and support social responsibility and participation in company events and special projects which impact the greater community, region, state or cause * Act as a positive role model of organizational awareness by promoting the success of Legend Management Group and its diverse communities
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