Assistant Sales Manager

Job Description Job Description The Assistant Sales Manager is responsible for developing a positive Petland culture on the sales floor that results in a team of Pet Counselors delivering the Petland Mission. Job Requirements: • Strong communication skills, both oral and written. • Ability to follow operating systems and directions from General Manager and/or Store Franchisee. • Flexibility and stamina to work retail hours. • Ability to perform basic math skills. • Ability to work with a team of employees as well as other department heads to ensure that business goals are met. Responsibilities: • Must use the Petland Mission, 5-Step Sale and 4-Basic Needs sheets to provide great customer service. • Must teach, educate, influence, persuade, motivate and develop Pet Counselors. • Must have a floor presence and constantly direct Pet Counselors toward customer interaction. • Must maintain a high standard of appearance and professionalism for ones self and staff by maintaining good hygiene and the Petland uniform. • Ensure that employees maintain strong customer counts, high average tickets and dollars per hour through; monitoring, use and review of employee scorecards. • Monitor and affect sales by department and sub-department, as well as the ratios between pets and the corresponding supplies. • Positively affect staff morale and culture for both sales performance and community relationships. • Perform other duties as assigned by the General Manager and/or store franchisee.