Assistant Sales Manager

Metroshoe Warehouse Oklahoma City , OK 73113

Posted 2 months ago

MetroShoe Warehouse is a lifestyle specialty retailer of shoes, apparel and accessories founded on a simple idea: offer each customer the best possible service, quality, value and selection. Our teams are comprised of talented people who work hard to meet the needs of our customers. When you join a MetroShoe Warehouse team, you are welcomed into a family dedicated to creating memorable and rewarding shopping experiences for our customers.

PURPOSE OF THE ASSISTANT MANAGER

The Assistant Manager reports to the General Manager and is responsible for assisting with the day to day operations, asset protection and human resource functions of a retail store. Retail Store Managers will be involved in implementing strategies to improve customer service, drive store sales and increase profitability. MetroShoe Warehouse provides comprehensive retail management training and development.

SCOPE OF THE ASSISTANT MANAGER

Motivated and energetic individual who is highly organized and detail-oriented to assist in the operations of a retail store. The ideal candidate is motivated, enjoys working one-on-one with customers and employees, and thrives in a commissioned sales environment. Project a professional company image for store guests and team leading.

RESPONSIBILITIES OF THE ASSISTANT MANAGER

Manage and motivate a team to increase moral, sales and ensure efficiency

Train store staff by reviewing orientation to products and sales training materials

Deliver weekly training sessions

Review staff job results and learning needs with retail store manager

Implement new product training

Promote sales by demonstrating merchandise and products to customers

Identify and investigate customer complaints and service suggestions

Maintain a safe and clear store environment

Maintain inventory by checking merchandise to determine inventory levels

Maintain quality service by establishing and enforcing organizational standards

Maintain professional and technical knowledge by attending educational workshops and review professional publications

Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development

Tour the sales floor regularly, talk to colleagues and customers, and identify or resolve urgent issues

Help customers by providing information, answering questions, obtaining merchandise requested, and completing payment transactions

QUALIFICATIONS OF THE ASSISTANT MANAGER

Must be eighteen years of age or older

Ability to communicate clearly and professionally with customers and coworkers

Proficient in Microsoft OfficeHigh level of accuracy, attention to detail and ability to prioritize multiple tasks in a fast paced environment

General knowledge of apparel products

Excellent leadership qualities, training and team building skills

Ability to work a flexible work schedule based on department and store needs, including nights, weekends, and holidays

Ability to communicate with customers

Ability to provide quality customer service

Ability to analyze and apply sales matrix

Strong computer proficiency and comfortable learning new computer applications

Lift and carry 25 lbs., hand/fold merchandise, climbing, reaching and pushing/pullingHigh level of ownership, accountability and initiative

Willingness

EDUCATION AND EXPERIENCE

High School Diploma or equivalent

College degree plus at least one year retail management experience or two to four years retail management experience

Since 1997, MetroShoe Warehouse or as in previous years known as Westies Shoes (1997-2007) has offered a wide variety of quality shoes, apparel and accessories for men, women and children. We're proud to be known as one of the largest locally owned retailers in Oklahoma and strive to offer the most quality customer service to anyone who walks through our doors.

We are an equal opportunity employer committed to providing a diverse environment.The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Job is contingent upon drug test approval. MetroShoe Warehouse prides itself on personal growth and development of employees through advancement opportunities.

Apply online

Or in person at one of the following locations:

MetroShoe Warehouse

Quail Springs Market Place

2210 W. Memorial Rd.

Oklahoma City, OK 73114

MetroShoe Warehouse

University Town Center

1806 24th Ave

Norman, OK 73069

MetroShoe Warehouse

8802 East 71st St.

Suite B

Tulsa, OK 74133

Corporate Office:

405-445-6922

MetroShoe Warehouse

560 E. Memorial Rd.

Oklahoma City, OK 73114



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