Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Assistant Restaurant Manager (Ne)

Expired Job

Marriott International Amelia Island , FL 32034

Posted 5 months ago

At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.


Entry level management position that is assists in the daily operations in Restaurants/Bars and Room Service. Position assists with menu planning, maintains sanitation standards, assists servers and hosts on the floor during peak meal periods and supervises Restaurants/Bars and Room Service Departments, where applicable. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Accountable to ensure standards and legal obligations are followed.


Education and Experience

  • High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.


  • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.


Assisting in Management of Restaurant Team

  • Handles employee questions and concerns.

  • Monitors employees to ensure performance expectations are met.

  • Provides feedback to employees based on observation of service behaviors.

  • Assists in supervising daily shift operations.

  • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.

  • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.

Conducting Day-to-Day Restaurant Operations

  • Ensures all employees have proper supplies, equipment and uniforms.

  • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.

  • Assists in ensuring compliance with all restaurant policies, standards and procedures.

  • Monitors alcohol beverage service in compliance with local laws.

  • Assists in achieving or exceeding budgeted goals.

  • Performs all duties of restaurant employees and related departments as necessary.

  • Opens and closes restaurant shifts.

Providing Exceptional Customer Service

  • Interacts with guests to obtain feedback on product quality and service levels.

  • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

  • Encourages employees to provide excellent customer service within guidelines.

  • Handles guest problems and complaints, seeking assistance from supervisor as necessary.

  • Strives to improve service performance.

  • Sets a positive example for guest relations.

  • Assists in the review of comment cards and guest satisfaction results with employees.

  • Meets and greets guests.

Assisting in Human Resource Activities

  • Supervises on-going training initiatives.

  • Uses all available on the job training tools for employees.

  • Communicates performance expectations in accordance with job descriptions for each position.

  • Coaches and counsels employees regarding performance on an on-going basis.

The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Restaurant Supervisor Oceanside Restaurant

Omni Hotels

Posted 1 week ago

VIEW JOBS 1/8/2019 12:00:00 AM 2019-04-08T00:00 Location Amelia Island Plantation Resort At Omni Amelia Island Plantation Resort guests can explore 3.5 miles of pristine beach and scenic marshlands whileenjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities. Omni Amelia Island Plantation associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Plantation Resort may be your perfect match. Job Description With views of the Atlantic Ocean and our multi-tiered poolscape, Oceanside is flip-flop friendly, offering lunch daily and a specialty menu at night. Designed to make the most of pool and beachside dining, this restaurant focuses on fresh simplicity with a mix of Florida and Caribbean flavors. The Restaurant Supervisor of Oceanside will support the Oceanside General Manager and Assistant Managers with providing ongoing to training to associates, new hire trainings to new associates, responding to guest complaints, opening and closing restaurant and other MOD duties during shifts. Responsibilities * Responsible for overall management of scheduled shift. * Complete opening and closing procedures according to checklist for dining room. * Spot check liquor pars and order daily supplies. * Hold pre-meal meetings. * Follow up on established training steps. * Handle guest comments and complaints and ensure guest satisfaction. * Communicate with guests and receive feedback. * Stay on the floor during peak hours. * Observe, teach and correct staff's service. * Examine food preparation and beverage presentation. * Maintain condition of dining room, both bars, Twisted yogurt stand, outdoor patio and pool deck tiers. * Assist manager in; scheduling, completing weekly payroll, and forecasting both weekly and monthly. * Participate in interviewing new employees as needed. * Prepare maintenance request and follow-up. * Monitor food and liquor requisitions and food waste. * Check bar controls, shot glass use, red lining, and bottles totally empty daily. Qualifications * Oceanside is located on the resort's pool deck. Qualified candidate must be able to navigate the multiple levels of the pool deck, inside and outside the restaurant, behind both outdoor bars and Twisted yogurt stand. * Must be able to withstand varying temperatures, exposure to sun light, rain, wind and other elements. * Must be comfortable working around water/pools. * Must be able to step in and cover Bartending, Serving, Hosting and Dining Room Attendant shift due to call outs or increase business during a shift. * Must have previous restaurant experience as either a Supervisor or Trainer in a full service restaurant. * Understanding of cost and par controls strongly preferred. * General knowledge of Microsoft Word, Excel, and PowerPoint. * Must have liquor, wine and beer knowledge and ability to comply with laws. * Must obtain TIPS certification prior to hire. * Positions requires weekends (both Saturday and Sunday), holidays, and various shifts. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to Omni Hotels Amelia Island FL

Assistant Restaurant Manager (Ne)

Expired Job

Marriott International