Georgia State University Atlanta , GA 30301
Posted 2 months ago
Assistant Residence Hall Director
Georgia State University
The Assistant Residence Hall Director oversees desk operations and advises the Community Council in their assigned community, and provides assistance in the overall development and administration of a supportive learning environment. The Assistant Residence Hall Director plays an integral role in shaping the experience of residential students at Georgia State University, and assists the Residence Hall Director in developing a premier residential experience that supports the academic mission of Georgia State, and the co-curricular learning goals and student engagement activities of the Division of Student Success. University Housing is committed to utilizing Atlanta as an urban classroom to foster a supportive and challenging learning environment for resident students.
WHAT MAKES University Housing A GREAT PLACE?
A flexible work environment
Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.
A knowledge-sharing organization that works collaboratively with diverse partners.
Professional development opportunity and mentorship
A rapidly growing center within an academic setting
HERE IS WHAT YOU WILL DO
Administrative
Oversee desk staffing, operations, and administration for their residential community
Manage budget, and coordinate scheduling, payroll, and staff timesheets
Respond to customer service needs and concerns, resolve issues, answer questions, and clarify policy
Participate in a rotation of 24 hour on-call coverage during academic year, including university break periods for housing, summer school, and/or conferences
Serve on departmental committees, task forces, and participate in events and activities at the University
Collaborate with supervisors, Dean of Student's Office and Counseling Center regarding students of concern who live in the residence hall community
Collaborate with the University Housing central office staff to provide quality service to students, guests, and other stakeholders
Perform other duties consistent with the purpose of the position as assigned
Staff Supervision, Recruitment, Training and Development
Recruit, select, train, supervise, and evaluate Student Assistants (SAs)
Develop and implement policies, processes, and protocols for effective and efficient operation of the desks, mailrooms and learning centers, as well as to provide quality service to students, guests, and other stakeholders
Assist the Residence Hall Director in supporting the RA staff and residential area
Participate in the recruitment, selection, and training of professional, graduate, and undergraduate staff
Participate in departmental/divisional training, development, and social activities
Serve as the primary contact for the residential area in the absence of the Residence Hall Director
Community Development, Advising, and Residential Student Engagement
Recruit, train, oversee, advise and support Community Council or National Residence Hall Honorary
Responsible for implementing the residential curriculum and academic initiatives and services for residential students
Work with students and staff to foster a supportive and inclusive residential community
Assist the Residence Hall Director in administering, assessing, and evaluating the residential curriculum, programs, and services
Advise, refer and follow up with students as appropriate
Support RA and SA staff with student engagement activities and policy enforcement
Minimum Hiring Qualifications:
Bachelor's degree and one year of related experience.
Preferred Hiring Qualifications:
Experience working closely with students in a higher education setting.
Experience working in a highly diverse environment.
Experience working collaboratively with students, faculty, and staff to develop and implement programmatic initiatives.
Experience dealing with sensitive and confidential issues.
The successful candidate must also be able to:
Establish and maintain effective and appropriate staff and student relationships
Effectively lead, advise, and assist others
Understand conflict management and crisis intervention strategies
Understanding budget management
Organize, prioritize, and problem-solve
Effectively write and communicate
Desired Qualifications:
Master's degree in College Student Personnel Administration, Higher Education, or closely related field
Experience with student learning and program outcomes assessment
Experience with supervision of student staff
Understanding of student development theories and approaches
Georgia State University