Assistant Quality Manager

At Richemont Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

Assistant Quality Manager

Richemont | Grand Prairie, TX

Role Overview

This is a Leadership role providing expertise in quality management systems, process controls, training, and inventory programs within Richemont America's Regional Distribution Center. This role oversees the quality management system, driving adherence to established guidelines, controls, and customer expectations. They ensure company policies and guidelines are followed and constantly promotes established values and behaviors to foster continuous improvement to desired work culture and employee engagement. In addition, this position supports and promotes continuous improvement efforts through Kaizen events, audits, 5S programs, safety, and root cause/corrective action. Furthermore, they are responsible for the development and performance of direct reports across multiple shifts, including Inventory Coordinators and Training & Process Compliance Ambassadors.

Responsibilities

Quality Management

• Establish documentation for core processes and a document control process, including record management.

• Sustain and continuously improve quality management systems to enhance organizational capabilities, compliance, and standardization efforts.

• Drive training guidelines, effectiveness and support of Associate Development Programs.

• Perform root cause analysis on quality & service opportunities and drive continuous improvements through corrective action planning, follow up, and sustainment.

• Partner with operation's leadership on development opportunities within departments to increase efficiency and flexibility.

• Promote continuous improvement efforts through leading kaizen events, compliance audits, 5S program adherence, and safety initiatives.

Inventory Control

• Manage the inventory control department; identify opportunities for continuous improvement of the overall inventory control program.

• Establish inventory control procedures, metrics, reporting, and KPI's; analyze results and perform root cause analysis.

• Work with management teams on corrective actions where necessary to improve results and drive efficiency.

• Partner with finance & controlling teams related to quarterly inventory clearing process completion.

• Participate to assessments of other Regional Logistics sites to ensure standardization of the inventory control program where applicable.

Team & People Leadership

• Establish individual and team objectives aligned with functional objectives and lead performance review processes and development plans.

• Ensure company policies & guidelines are followed and promote company values & behaviors to teams.

• Establish and maintain regular one to one touch bases of both direct and indirect reports.

• Drive team building initiatives to promote solidarity and high performing teams.

• Lead actions from employee engagement feedback to continuously improve work environment and culture.

Qualifications

• High School diploma or equivalent required; College degree preferred; Other training/certifications a plus.

• Significant and proven work experience in a quality systems role with a minimum of 3 years of relevant experience.

• Experience in leading change management associated with continuous improvement initiatives.

• Experience with Warehouse Management systems a plus; SAP experience a strong plus.

• Proficient in Microsoft Office (Outlook, Teams, Excel, Word, PowerPoint).

• Quality Systems knowledge with project experience on quality improvement initiatives

• Continuous improvement mindset with a thirst for learning and finding new and innovative solutions to complex issues.

• Detail oriented, with ability to analyze complex issues and communicate potential solutions.

• Knowledge of Lean concepts, Kaizen, and Six Sigma.

• Ability to work well in a team environment.

• Great multitasking, problem solving, planning, and organization of people, projects, and tasks.

• Excellent interpersonal skills with the ability to develop and maintain effective relationships at all levels of the organization.

• Adaptive leadership qualities aligned with company values and behaviors.

• Ability to work in a multi-functional and multi-cultural environment.

• Excellent verbal and written communication skills

• Autonomous, organized, and rigorous in a fast paced environment

• Demonstrates integrity and maintains confidentiality in support of a healthy work culture.

• Ability to work a flexible schedule to provide the leadership and guidance necessary as business needs change.

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

We Offer

We care about our associates health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.

At Richemont, We Craft the Future!

Salary will be negotiated based on relevant skills and experience.

#Richemont #WeCraftTheFuture

Nearest Major Market: Dallas

Nearest Secondary Market: Fort Worth