Assistant Property Manager

Job Description Job Description ASSISTANT PROPERTY MANAGER JOB SUMMARY Responsible for assisting the manager in handling the day to day operation of the property. This position is designed to prepare individuals for a position as a Property Manager. An Assistant Manager will be asked to assume greater responsibilities upon absorbing and applying knowledge of all aspects of property management as well as displaying maturity and good judgment. The Assistant Manager serves as the individual responsible for the property in the absence of the Property Manager. ESSENTIAL JOB FUNCTIONS Administrative: Works closely with the Property Manager in learning all aspects of management including administrative and financial duties

• Works closely with the Property Manager in developing an integral team that effectively sells the quality and professionalism of SEPG -Inspects property common areas, apartment units and grounds on a regular basis

• Offers recommendations to management regarding improvements to the overall operation of the community

• Demonstrates an interest in and understanding of financial and operational reporting requirements Financial: Collects all rent payments

• Makes daily deposits with regard to rent collections and any other miscellaneous income

• Assists in the processing, monitoring and recording of invoices and deposits into various administrative books

• Distributes non-payment notices to all delinquent residents, and completes follow-up activity with regard to rent collections, water bills and any other miscellaneous income

• Maintains a general working knowledge of state laws with regard to the collection of delinquent accounts

• Assist Manager with court filings and follow up Leasing: Inputs daily information in relation to walk-in traffic, move-ins, move-outs, apartment conditions, etc using Yardi

• Assists Property Manager in ensuring that all leases and addenda’s are completed accurately with regard to addresses, names, rates, etc

• Maintains all current and previous resident files

• Supports the overall marketing efforts and offers input and suggestions with regard to promotions, advertisements, rate increases, etc

• Assists in various leasing activities as required

• Maintains up-to-date knowledge of market and competitive properties

• Assists the Property Manager with renewals of existing residents

• Has working knowledge of resident screening procedures Leadership Qualities: - Represents the company in a professional manner at all times

• Assists the overall team effort through effective leadership

• Analyzes concerns associated with apartments that are slow to lease and offers recommendations

• Assumes supervisory responsibilities and management of the property in the absence of the Property Manager

• Understands and complies with Fair Housing laws and standards Customer Service: Assists in the handling of resident service requests and various concerns as required

• Conducts follow-up activity as needed with new and current residents in order to establish and maintain positive resident relations Other Job Functions: Assists with and attends community-sponsored resident functions and activities

• Assists in creating the monthly newsletter

• Attends and participates in training classed and seminars as requested

• Maintains open communication with the Property Manager and Maintenance Director/Supervisor

• Transports residents or prospective residents via motorized vehicle on property grounds; runs errands as necessary

• Performs other duties as assigned SKILLS EDUCATION AND EXPERIENCE High school diploma required. College degree or coursework in business, hospitality or property management is beneficial. Supervisory experience, excellent communication, organizational skills, and computer literacy/word processing skills required. Strong customer service orientation, with good decision-making abilityand a professional image is necessary. Valid driver's license and good driving record required