Assistant Property Manager

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

We are currently seeking an Assistant Property Manager to join our Office Property Management team. Work alongside the General Manager to assist in managing commercial office assets. Multi-tasking and flexibility are essential skills needed in this role.

Qualifications

• Bachelor's Degree

• 2-3 years on a commercial property management team

• Experience preparing budgets, CAM reconciliations, and other types of related financial reports is required

• Experience using a property management accounting platform, such as Yardi, Kardin or MRI is required

• Ability to effectively present information and respond to questions from senior level management, clients, tenants, vendors, peers, and the public.

• Ability to analyze, interpret and explain financial statements and calculate dollar and percentage variances

• Ability to solve practical problems and deal with variety of concrete variables in situations where only limited standardization exists

• Ability to write and speak clearly and succinctly in a variety of communication settings and styles, able to project confidence and professional expertise

• Strategic thinker with strong implementation orientation

Responsibilities

ACCOUNTING

• Budget Preparation

• Assists with completion of annual budget, income and expense, and capital improvement plan.

• Accounts Payables

• Reviews and approves all accounts payable, ensuring accurate general ledger coding and property allocations

• Accounts Receivable

• Review aged delinquency report and communicate with Property Associate to ensure all balances have been paid and applied appropriately. Prepares and/or reviews adjustments to tenant billing process.

• Manual Adjustment Forms

• APM will be required to review and sign manual adjustment forms for all miscellaneous Tenant Service Requests as prepared by Property Associate.

• Financial Reporting

• Assist PA and GM with preparation and submittal of Monthly Reports and ensure all deadlines are met as required by client. Prepare and submit monthly accruals prior to monthly reporting deadline in preparation. Complete monthly variance explanations to ensure adherence to budget.

• Review Reconciliations with GM for approval and ensure proper distribution of year-end reconciliations. Work with tenants on questions regarding the reconciliations once sent and follow up on payments.

• Keep track of Real Estate Taxes due date; ensure checks are processed and delivered by due dates. Follow up to ensure payments were received and processed by the tax authorities

• All files at the property should comply with JLL Audit requirements.

• Oversee achieving annual budgeted revenue, operating and capital expenses.

• Notify tenants of available TI and expiration of TI allowances.

OPERATIONS

• Contracts

• Draft contracts as requested by GM in a timely manner and ensure all contracts are kept current.

• Management Audit

• Ensures compliance level of management audit is maintained and prepares all files and records in preparation for the audit annually.

• Operations Audit

• Assist engineering staff in preparation of annual Operations Audit.

• Leases

• Review all new leases submitted and write lease abstracts. Submit lease abstract to Yardi.

• Manage building operations contracts and vendors to maintain Class-A operations.

• Works with Chief Engineer to assign employees to duties such as maintenance, repair, or renovation and obtains bids for additional work from outside contractors, pursuant to client and Jones Lang LaSalle guidelines

• Works with Chief Engineer to ensure that emergency evacuation procedures are kept updated and life safety systems are operating effectively

• Participates in the review of lease proposals and lease drafts

• Assembles and analyzes contract bids, and submits bids, recommendations and standard form contract agreement to General Manager for execution

• Supports contract administration processes, including drafting contracts, scopes of work, following up with vendors, and preparing mandated contract package documents for review and signature

• Prepare and/or review the annual jurisdictional forms and filings as required. (i.e Income & Expense, Real Estate Tax payments, Property Tax fillings, etc

• Communicates regularly with the Property Administrator, providing necessary support and information

• Prepares and/or reviews financial statements and reports on status of office buildings such as occupancy rates and dates of expiration of leases

• Prepares and/or reviews periodic inventory of building contents and property condition

TENANT RELATIONS

• Customer Service

• Provide superior customer service to all tenants, clients, contractors, and vendors at all times.

• Tenant Notification

• Prepare tenant memos and correspondence if Property Associate is not available as directed by Managers regarding building holidays, upcoming events, etc.

• Safety Warden Meetings

• Work with GM and Engineering staff to plan an annual safety warden meeting.

• Tenant Move-In's/Move-Out's - coordinate all arrangements, notifications and acquire proper authorizations and collect certificate of insurance as necessary.

• Distribute annual tenant survey and perform follow-up as necessary.

• Assist in managing tenant option rights and information.

KNOWLEDGE, SKILLS, AND ABILITIES

• Learn quickly when facing new problems, open to change, quickly grasps the essence and underlying structure of anything, enjoy the challenge of unfamiliar tasks.

• Time Management

• Self-starter, able to manage multiple projects simultaneously and under pressure

• Use time effectively and efficiently, can attend to a broader range of activities, gets more done in less time than others.

• Written/Oral communications

• Ability to speak and write clearly and concisely, get messages across that have the desired effect and speak effectively before small groups of tenants or employees

• Attention to Detail

• Thorough in accomplishing a task with concern for all the areas involved, no matter how small, will not overlook what needs to be done and can be depended upon to do each task accurately and completely.

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions for office equipment, and procedure manuals

• Ability to work efficiently autonomously or as a member of the team

• Be a team player, dealing effectively with coworkers and internal clients at all levels and in multiple JLL disciplines

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Location:

On-site

• Boston, MA

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Flexible and Remote Work Arrangements may be available

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.