Assistant Property Manager

A family-owned and privately held property management company, First Realty Management has more than 70 years of experience with the industry knowledge to match. We combine the resources of a large company with the personal touch and attention to detail of a small, local firm.

At the core of it all, our talented employees are what make us stand out above the rest. While we perform as a top-tier property management company, we strongly emphasize our close-knit, family-owned foundation. Professional growth is encouraged through a commitment to educational advancement and opportunities to learn from industry thought leaders. We create a sought-after community atmosphere by recognizing and celebrating those who go above and beyond. And above all else – we always put our team members first.

First Realty Management is seeking a full-time Assistant Property Manager with a "hands-on" approach under the direction of the Property Manager to assist in ensuring the efficient operation of several different small to mid-size apartment communities. Will also support the Property Manager in achieving all site goals.

Job Functions:

Ensures that the resident certification and recertification process is completed promptly and in accordance with established procedures by:

• Sending out notifications.
• Completing all verifications.
• Completing and processing all applicable site billings and vouchers.
• Running reports monthly and quarterly per HUD Guidelines.
• Researching and resolving income discrepancies.
• Processing and initiating repayment agreements.
• Following up on repayment agreements.

Reviewing and following up on all EIV reports by:

• Running reports monthly and quarterly per HUD Guidelines.
• Researching and resolving income discrepancies.
• Processing and initiating repayment agreements.
• Following up on repayment agreements.

Manages and monitors the rent collection process by:

• Inputting data, tracking payments, and making deposits.

• Handling delinquent accounts according to the manager's directives, and meeting all applicable legal requirements.

Works with the maintenance team in the absence of the manager to:

• Ensure apartment readiness for new residents.
• Ensure that work orders are completed in a timely manner.

Ensures efficient physical operation of property by:

• Conducting regular property inspections, including those appropriate upon apartment turnover, and

• Administering and monitoring preventative maintenance program.

Works with the site Property Manager and Marketing Coordinator to reduce vacancy by:

• Implementing site marketing plan.
• Shopping assigned property's competition.
• Completing occupancy-related reports and correspondence.

Fosters and maintains positive resident relations to achieve a satisfactory resident retention rate by:

• Responding to resident service requests and other resident needs in a prompt, efficient, and courteous manner
• Conducting new resident orientation
• Covers all site operations in the absence of the Property Manager.

Other responsibilities as assigned.

Requirements

• Understanding of property management practices.
• Familiarity with local, state, and federal housing regulations and any housing programs applicable to the property.
• Strong skills in discretion and judgment.

• Excellent communication skills, both verbal and written business English.

• Proficiency in Microsoft Word, and Excel.

• Ability to learn quickly.

• Basic marketing skills.

• Good resident relations/customer service skills.

• Familiarity with Realpage Onsite.

Level of Education/Training/License:

• Bachelor’s Degree in business preferred.

• Formal industry-related certifications, such as CPO, desired.

Experience:

• 1-3 years experience with residential property management.

Benefits

• Sign-on Bonus.
• Paid Vacation, Holidays, PTO/Personal leave.
• 401(k) plan.
• Health, Vision, Dental insurance.
• Life Insurance, Short & Long Term Disability.
• Flex spending accounts & Transportation expense accounts.
• Opportunity for professional growth and development.

Equal Opportunity Employer

If you need an accommodation to apply due to a disability or protected veteran status, please contact HR at 617-423-7000 ext. 3772.

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