Assistant Property Manager

Cubesmart Waltham , MA 02154

Posted 2 months ago

Overview

At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count"

Responsibilities

What CubeSmart Self-Storage offers:

  • Excellent Schedule
  • Most shifts end at 6:00 p.m. and Sundays off*
  • Competitive Hourly Pay & Bonus

  • Paid Time Off

  • Vacation, Sick, & Holidays
  • Generous Health Benefits

  • 401k Retirement Plan with Company Match

  • Tuition Reimbursement

  • Self-Storage Discounts

In your role at CubeSmart Self-Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance.

The Assistant Property Manager is responsible for….

Customer Service:

  • Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5-Star service.

  • Interacting face to face with customers, providing excellent service, and building rapport.

  • Meeting monthly sales goals and metrics.

  • Walking the property to perform lock checks and showing units to customers.

  • Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments.

Property Maintenance:

  • Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.)

  • Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities.

  • Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors)

You'll love working here because…

YOU WILL MAKE A DIFFERENCE - YOU WILL BELONG TO A TEAM - YOU WILL GROW WITH US

Qualifications

You'd be great in this role if you have…

  • A positive and outgoing personality with a passion for helping people.

  • Experience in delivering high quality customer service to a diverse customer market.

  • Basic computer skills.

We also want you to know that...

  • You must have the ability to work Saturdays.

  • Valid driver's license and insurance with access to reliable transportation used during the workday.

  • While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.

  • Some locations may require Sunday hours

We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.


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