Assistant Property Manager (Commercial)

TITLE: Assistant Property Manager (Commercial)

DIVISION: Retail Operations

FLSA STATUS: Exempt

REPORTS TO: Sr. Director of Property and Project Management

POSITION SUMMARY: The Assistant Property Manager works closely with the Senior Director of Property and Project Management, landlords, contractors, maintenance technicians, and others to assist with managing all aspects of daily property operations for a growing portfolio that includes 21+ retail stores as well as donation centers, warehouses, charter school campuses, and a headquarters facility. Facilities are located throughout the Washington, DC metro area, including Northern Virginia and suburban Maryland, and extensive travel is required. This position is responsible for establishing and managing relationships with landlords and third party vendors so that property-related issues and requests can be addressed quickly and efficiently. Additional responsibilities include identifying new vendors; creating RFP’s; reviewing proposals; initiating contracts; and assisting with managing projects, such as store renovations or other capital improvements. The person in this role will be held accountable for behaving in accordance with departmental and organizational RISE values and expectations.

Essential Duties and Responsibilities:

• 1. Assist the Senior Director of Property and Project Management with managing the daily property operations of all properties within Goodwill’s portfolio.
• 2. Assist with coordination and oversight of capital projects, including new store buildouts, store renovations, and other work.
• 3. Coordinate, schedule and/or follow up as needed with landlords and professional service providers (plumbers, construction workers, electricians, HVAC technicians, roof repair professionals, elevator repair professionals, inspection companies, trash vendors, etc.) to ensure that reported issues and contracted work are completed in a timely manner.
• 4. Review lease agreements to identify Landlord and Tenant responsibilities. Follow up with landlords as necessary to ensure they are fulfilling their responsibilities.
• 5. Review vendor service contracts to ensure that responsibilities are clearly outlined. Coordinate and follow up with vendors as necessary to schedule and confirm completion of work.
• 6. Schedule, coordinate, track, and follow up on required inspections (ex. elevators, sprinkler systems, back-flow valves, etc.).
• 7. Solicit, maintain, and manage service contracts by developing and submitting RFP’s, analyzing bids for appropriate service needs, and negotiating appropriate pricing.
• 8. Maintain open and regular communication with the Senior Director of Property and Project Management, providing regular status reports and updates on issues as requested..
• 9. Update and maintain a database of key property information such as location addresses, landlord contacts, contractor and vendor contacts. Also, maintain property files, architectural drawings, and other pertinent information.
• 10. Frequent travel to all locations within the GGW market area.

Other Duties and Responsibilities:

1. Maintain a file of current certificates of insurance for all frequently used contractors and vendors.
2. Assist the Senior Director of Property and Project Management in developing an annual forecast of capital investments needed at each location.
3. Other duties as assigned.

Supervisory Responsibility:

This position has no supervisory responsibilities.

Other Duties and Responsibilities:

1. Assist Maintenance technicians with the timely and accurate completion and submission of expense reports and Home Depot purchase receipts.

2. Assist in the completion of work requests and capital projects.

3. Assist Director of Property Management in developing an annual maintenance budget for each location.

4. Track required inspection dates and scheduled maintenance requirements for vehicles used by the Facilities Maintenance team. Coordinate with team members to see that these activities are completed as needed.

5. Assist in the creation of reports and metrics to track the performance of the maintenance team.

6. Other duties as assigned.

Requirements

Required Qualifications:

• 1. High School diploma.
• 2. 5 years of knowledge and experience in commercial property operations.
• 3. Proficient at using a computer and with Microsoft Office applications (Excel, Word, PowerPoint, Outlook).
• 4. Experience using Microsoft Project.
• 5. Excellent oral and written communication skills.
• 6. Excellent interpersonal skills; ability to establish and maintain cooperative relationships with other departments, Landlords, and vendors.
• 7. Ability to prioritize effectively, staying focused on planned activities while also responding quickly to emergencies as they arise.
• 8. Clear thinker who demonstrates sound decision-making skills.
• 9. Personal reliable transportation.

10. negotiating and understanding lease requirements

11. obtaining and developing relationships

12. contract management

13. knowledge of trades

14. knowledge of commercial building compliance

15. budgeting and finance functions

16. develop relationships and works close with landowners

17. assist with capital improvements

18. risk management

19. assist with creating and sending out RFP

20. manage the property within the parameters of the plans and budgets

21. analyze, plan, and report on the overall property operations

Preferred Qualifications

1. Associate’s or Bachelor’s degree
2. Bi-lingual (Spanish and English)

Benefits

* Full benefits package after 60 days

* 50% employee discount

* Retirement plan

* Annual Salary ----- $65,000 + Mileage reimbursement