The Road Home Salt Lake City , UT 84115
Posted 2 weeks ago
Who We Are
The Road Home has been a leader in the fight to end homelessness for 100 years (1923-2023). We provide low-barrier emergency shelters, supportive services, and housing-first-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community.
Job Summary
Position is responsible for assisting the Property Manager with the management of all on-site operations and achieving property financial and operational objectives as defined by the property owner and the management team. Additionally, Resident Advocates at Palmer Court will report to the Palmer Court Property and Staff Manager.
The position includes responsibility for ensuring all traffic, prospect, leasing, renewal and revenue data is correctly tracked in the property software, and producing daily, weekly and monthly activity and operating reports and that resident files are correctly maintained. Position also works with the property manager to ensure that all activities are conducted in compliance with all local, state and federal employment, housing, safety, landlord/tenant and real estate laws.
*If you physically are not able to do these tasks, we will make reasonable accommodations, so please still apply*
*Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of any employment visa at this time.
Job title
Assistant Property and Staff Manager
Reports to
Property Manager
Position Status
Full Time
Salary Range
Grade 9, $24.25
Job Location
Magnolia
EEO Class
Mid Level Officials and Manager
FLSA Status
Exempt
Shift
Mon – Fri, 40 hours
1. Supervise all Resident Advocates at Magnolia, including scheduling, performance plans, merit increases, hiring, discipline and terminations.
Building Security Responsibilities:
2. Work with property manager and other members of the property team to create a safe and participatory “Housing First” environment, and to adhere to budgeted cost parameters.
3. Work with office staff to insure all monies are collected as due and that all revenue data is posted correctly in the on-site property management software system
4. Follow Rent Collection Policy. Make daily deposits of all receipts.
5. Handle preparation of all resident notices, including monthly newsletters, resident activity notices, late payment notices and eviction notices.
6. Produce weekly and monthly property activity reports, including keeping a daily log of activity at the property.
7. Respond to inquiries, phone calls, correspondence and e-mail in a timely and responsive manner.
8. Assist Property Manager in maintaining Resident files for accuracy and compliance with Tax Credit Program and HUD Section 8 Regulations
9. Prepare balance statements and notices for non-payment of rent and other violations. Coordinate with property manager the status of client accounts.
10. Assist Property Manager with the eviction and rent process.
11. Work with Property Manager to hire, train, and develop on-site employees according to company policy and procedure, and with counseling and reviewing employees as necessary. Also assist property manager in developing an effective, proactive team that works together to achieve property objectives.
12. Work with property manager and maintenance team to insure apartment units, common areas and grounds are maintained according to Tax Credit and HUD required housing quality standards.
13. As required, inspect units, common areas and property to insure adherence to property standards.
14. Show and lease rent by the week apartments. Review lease paperwork with residents and explain property rules and regulations. Ensure all lease paperwork is completed correctly and has been approved by the property manager
15. Work with property manager and maintenance staff to schedule make-ready work and ensures apartments units are available for scheduled move-ins.
16. Work with property manager to insure adherence to company safety standards, policies and procedures. Work with property manager to ensure that all unit condition inspections, Tax Credit or HUD inspections are completed as required.
17. Take service requests from residents and work with property team to ensure adherence to customer service standards.
18. Work with on-site staff to ensure that resident issues are resolved in a timely fashion as is follow up on the situation.
19. Maintain good relations with residents.
20. Assist property manager with scheduling, organizing and hosting resident functions.
*Other duties as assigned.
Requirements
Education and Experience
Skills and Requirements
Physical and Equipment Requirements
The Road Home is an Equal Opportunity Employer Diversity, Equity, and Inclusion (DEI) is essential to The Road Home’s mission of helping people experiencing homelessness move back into housing. We know that having a more diverse team makes our organization stronger and leads to better experiences and outcomes for the people in our programs.
Benefits
The Road Home