Make an impact by joining the ServiceSource team where our mission is serving individuals with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and serve humanity.
As delegated by the Project Manager, responsibilities include scheduling, coordination and quality control to insure fulfillment of contractual obligations. In- charge of the National Institute of Environmental Health Services (NIEHS) location. Activities include management of employees, materials, supplies, records.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.
Oversee all assigned operations including supervision of employees, meeting of contractual obligations and other items as assigned by the Project Manager.
Plan, Coordinate, train, motivate, monitor and evaluate performance on employees.
Interface with contract personnel to provide monthly KPI and QC reports as noted in the Project Contract.
Interface with customers on a regular basis to solve issues that arise which may also include meeting with the appropriate staff to resolve issues and make recommendations. May work directly with customers in receiving job materials, coordinating job requirements, or meeting work completion schedules.
Assist in training the Staff in the design and implementation of goals and objectives of the contract, IEE's, vocational and behavior plans, documentation and in other areas as assigned.
Perform other related duties as assigned.
Write employee counseling reports as needed.
Coordinate with Project Manager, HR staff, and Rehabilitation to solve behavior/attendance issues.
Participate in Interdisciplinary Team process and other meetings pertaining to employee goals and objectives.
Provide input as needed. Interpret a variety of instructions furnished in written, oral diagram or schedule form.
Submit timely and accurate records necessary for the operation of department and contract requirements.
Notify appropriate personnel when materials or maintenance on machines is needed. Adhere to all fire and safety, bomb threat and security protocol regulations within assigned area.
Perform other such duties as requested by supervisor.
Participate in all other training required by funding source(s) and/or the Corporation such as Human Rights training.
Qualifications:Education, Experience and Certification(s)
High School diploma or general equivalency diploma (GED) required.
One to three years experience in Warehouse operations, one of which was in a supervisory capacity required.
Contract specifications may require additional qualifications.
Must obtain a NIEHS security clearance.
Must possess a valid NC driver's license and have an acceptable Motor Vehicle Record (MVR).
Knowledge, Skills and Abilities
A well organized and self directed individual who is a team player.
An intelligent and articulate individual who can relate to people at all levels of the organization.
Strong problem solving skills.
Good writing ability with proficiency in verbal communication skills.
Excellent customer services and phone skills.
Must be very organized and detail oriented.
Medium experience with Microsoft word, excel, and outlook. Good ability to learn new computer programs as required by contract.
While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies, up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.
What We Offer - for Benefit Eligible Employees May Include
Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:
Health coverage for you and your family through Medical, Dental, and Vision plans
Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance
A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution
Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars
To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance
A generous paid time-off program in which the benefits increase based on your tenure with the company
ServiceSource is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity and Affirmative Action Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. If accommodation is needed in the application process, arrangements can be made with the local regional office http://www.servicesource.org/contact-us.We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.
PAY TRANSPARENCY POLICY STATEMENT:
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information