Opus Global Shrewsbury , MA 01545
Posted 2 weeks ago
Job Purpose
Plays a vital role in daily operational support, special technical projects, and the management of a team of field service representatives in support of the Massachusetts Vehicle Inspection Program. Supports the program by managing station service, recruitment, retention, and daily business operations as well as by participating in software QA and technical project management.
Duties & Responsibilities
Defines project scope, goals, and deliverables that support business objectives
Creates Strategic Plans and manage projects according to strict deadlines and budget
Develops and maintain project plans, including schedules and resource allocation
Develops and maintain relationships with key stakeholders to ensure successful project delivery
Provides technical support and feedback throughout all life cycles.
Communicates and collaborates directly with all teams to meet goals.
Reports and escalate project issues to management as needed
Develops effective reporting to track and display performance metrics
Represents company at weekly status meeting with governmental agency client
Takes lead on special technical projects
Provides leadership and mentorship for departmental staff
Requirements
Bachelor's Degree in related field preferred
Proven experience as a Project Manager or similar role
Excellent organizational skills with the ability to prioritize tasks effectively
Strong communication and interpersonal skills to effectively collaborate with stakeholders at all levels
Ability to adapt to changing priorities and work well under pressure
Foster strong communication and collaboration ensuring a cohesive and efficient work environment
Experience managing teams of 4 or more individuals
Comfortable holding others accountable, even if they are cross-functional partners.
Proficiency in Microsoft Office applications including Outlook, PowerPoint, Word, Excel and Project required
Strong presentation skills
Excellent Leadership skills.
Ability to meet deadlines and possess time management skills.
Strong customer interface skills | Customer Service Centric
Solid problem solving skills
Ability to engage and challenge others to support and achieve stakeholder engagement
Why Join Us?
At Opus, you'll be part of a world-class team that's pushing the boundaries of the Automotive Technology Service industry. We offer a dynamic, innovative environment where your work directly contributes to safer, cleaner world outcomes. Dive into complex challenges, foster technological breakthroughs, and impact the future of automotive technology with us.
Opus Global