Assistant Program Manager - Hard Services

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Desired skills and experience for this job:

• Experience in managing local and regional programs, projects, and initiatives ideally in real estate, facilities, and operations where the deliverables impact customers, operational teams and processes.

• Ability to work on multiple projects and initiatives at the same time.

• Relentless and tenacious drive to deliver results and achieve expected outcomes.

• Comfortable with working across multiple geographies and cultures, virtually, and onsite, in a highly dynamic organization.

• The candidate must be at ease with launching projects without much data, starting from a blank sheet of paper.

• Strong analytical capabilities, combining ability to dive deep into data and anecdotal feedback, analyze status quo and synthesize findings.

• Experience in driving change management plans aimed at setting up new services or profoundly transforming existing ones.

• Strong organizational skills and capacity to prioritize and escalate in a complex, fast paced environment.

• Hands on approach, show attention to detail and ownership.

• Proven track record of interaction with multiple stakeholders at all levels of the organization and establishing effective relationships.

• Great communication skills are a must, combined with ability to moderate large forums, facilitate dialog with stakeholders and clearly present outcomes.

What this job involves:

• In partnership with the Regional Facilities Manager, Senior Facilities Managers, Facilities Managers, Program Managers, and the client drive consistency and operational excellence in the regional Facilities Management program by organizing information, building and managing project plans, managing vendor relationships and communications.

• Own the organization, management and implementation of programmatic needs across all aspects of the regional facilities programs, spanning the hard services and soft services programs spectrums.

• Communicate via multiple channels with Senior Facility Managers, Facilities Managers, Program Managers, the client and other leaders to build and sustain strong partnerships to operate in a matrix driven environment.

• Lead, attend, coordinate, organize content and presentations for team meetings at various frequencies including weekly, monthly, and quarterly.

• Draft and deliver internal and external communications.

• Use tools such as Corrigo, Visio, Smartsheet, Quip, and Microsoft Office to build appropriate tools, or reports to support operational deliverables, and other projects.

• Assist in the development and management of local and sub-regional program or project budgets.

• Work across the region to solve customer requests and challenges.

• Lead and work on special projects either self-directed or in collaboration with the broader regional IFM team or the client team.

• Comply with all company and regional policies for both JLL and the client.

Estimated compensation for this position is:

92,400.00 - 134,000.00 USD per year

The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

Location:

On-site -Cupertino, CA, San Francisco, CA, Sunnyvale, CA

Job Tags:

GREF

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Flexible and Remote Work Arrangements may be available

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This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

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Accepting applications on an ongoing basis until candidate identified.