Assistant Product Development And Client Experience Manager - Hang Seng Bank (Hk)

Job description

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Assistant Product Development and Client Experience Manager

Private Banking and Trust Services - Private Banking Department

We are currently seeking a high caliber professional to join our department as Assistant Product Development and Client Experience Manager.

Principal responsibilities

• Support for the development of new products as well as implementation and delivery to HASE Private Banking

• Assist in product and proposition development, pricing, service, communication retention and product management across HASE Private Banking

• Develop and champion existing products, ensuring that they are competitive and meet the needs of the clients

• Work on enhancement for product distribution platform

Requirements

• Degree in a related discipline OR other relevant qualifications

• Minimum 2 years' banking experience, preferably with exposure to private banking business

• Possess sound knowledge of application software such as MS Office

• Proficiency in both English and Chinese

• Great sense of ownership and servicing mindset with good communication skill

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

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