Assistant Practice Manager - Msta / Trauma

Baptist Health is the largest healthcare system serving central Alabama, providing comprehensive hospital-based and outpatient services to nearly 60 percent of the residents in Montgomery, Autauga and Elmore counties. To learn more about Baptist Health, visit us at https://www.baptistfirst.org.

The Assistant Practice Manager shall assist the Practice Manager with the daily operations of a physician clinic within the Baptist Health Physician Group. This individual is responsible for monitoring the ambulatory clinic's day-to-day functions including patient registration, coding and charge entry functions, with an emphasis on the billing aspect of each patient encounter, as well as, staffing, and overall operations. The Assistant Manager shall review patient registrations on a sample basis for issues and training opportunities. This individual will develop and conduct standardized training, assist with operational process improvement, and new hire orientation. The Assistant Manager will serve as a subject matter expert and provides high-quality customer service. The Assistant Manager will maintain and develop educational and training documentation for all clinic staff. This individual will contact Physicians or other departments regarding procedures/diagnoses to ensure proper data entry. The Assistant Manger will also monitor and participate in the performance improvement initiatives. Additionally, the individual shall participate in inter/intra departmental meetings and presentations, and participate in professional development activities to keep current with trends in coding and overall revenue cycle. This position may have additional duties assigned as needed.

• Bachelor's degree in Business Administration or Healthcare Administration or 3 years of comparable experience in healthcare or supervisory related field required;

• Training in medical terminology a plus.

• Clinical experience as a Medical Assistant, LPN, or other clinical related field a plus.

• Billing and/or coding experience a plus.

• Knowledge of coding policies, procedures and reimbursement practices

• Knowledge of revenue cycle operations in a healthcare environment

• Working knowledge of CPT, ICD-10, and modifiers

• Ability to work quickly and accurately, with attention to detail

• Strong analytical, problem-solving, evaluation skills and basic math

• Strong Organizational and time management skills with demonstration of self-discipline.

• Ability to multi-task and establish priorities effectively

• Self-directed and capable of working without direct supervision

• Dependable in both production and attendance

• Ability to work effectively with a wide range of customers in a diverse environment

• Commitment to quality of revenue cycle processes and process improvement

• Working knowledge of PC applications, Word, Excel, Electronic Medical Record and Billing systems, etc. CERNER Revenue Cycle and PowerChart Experience a plus.

• Strong verbal and written communication skills

• Customer support and service skills with a customer focused attitude.

• General knowledge of IT concepts, best practices and procedures.

• Ability to work outside of standard business hours as needed.

• Projects a professional image.