TransPerfect's Operations Team consists of six Managers, a Front-end manager, Back-end manager, EU Operations Manager, APAC Operations Manager, Real Estate and Construction Manager, and a Facility Manager. These managers and their staff are responsible for Global Operations.
Front End - is responsible for the front desk area (reception), mail, deliveries, shipments and other special projects.
Back End is responsible for all back-end operations such as phone systems, billing support, copiers, mailing machines, etc.
External is responsible for operations/IT support to offices outside New York and especially outside the United States.
EU - is responsible for all back-end operations such as phone systems, billing support, copiers, mailing machines, etc. and front desk area (reception), mail, deliveries, shipments and other special projects in the EU.
APAC - is responsible for all back-end operations such as phone systems, billing support, copiers, mailing machines, etc. and front desk area (reception), mail, deliveries, shipments and other special projects in Asia.
Real Estate and Construction is responsible for the global real estate needs including space planning, scenario analysis, comparative analysis, etc.
Assistant Operations Manager Real Estate and Construction is an integral position within the company in that this person works directly with the Sr Operations Manager of Real Estate and Construction forming the two person team that is responsible for selecting, building-out, and supporting the company's global leased office facilities.
Job Duties (as part of two person team)
Real Estate Leasing
Work with brokers to gather information related to real estate alternatives
Analyze real estate options considered for lease and make recommendations
Coordinate with brokers, local company contacts and management to facilitate tours and obtain meaningful input from stake holders
Summarize pertinent data into executive summary formats for presentation to COO and Principles
Create test fits for potential leased properties in CAD
Develop cost comparisons
Work with brokers, internal legal department, external legal counsel and operations management to get negotiated lease prepared for signature
Ensure occupancy related costs and payments are correct and tracked
Ensure that appropriate notices are dealt with for renewals and terminations
Ensure that free-rent agreements are adhered to
Coordinate Construction Projects
Work with contractors and other vendors and create a comprehensive project schedule
Create finish plans for architects and contractors
Work with furniture vendors on furniture purchase and layout
Purchase appropriate furniture
Coordinate all tenant vendors as it relates to construction projects including but not limited to:
Low voltage cabling vendors
Phone systems and service
Coordinate all tenant vendors as it relates to vacating old premises including but not limited to
Cabling removal if required
Phone system move
Phone service transfers/moves
Final cleaning and/or restoration (to meet lease requirements)
Global Telephone/Internet Services
Establish back-up telco and data at all company offices
Document procedures for switching to/from back-up providers
Ensure that such back-up is posted in each office
Conduct drills regarding back-up
Conversion to cable company-wide
Coordinate with and work with vendors to fix outages
Establish standards for external office (revise as required)
Dcor & finishes
Get competitive bids for all expenditures
Order items for external offices
determine if changes in marketplace mean we should make changes
Keep list of authorized vendors for each type of service/local
Maintain an open line of communication with other departments, TPT offices enabling Operations to successfully support the growing network of offices
Other reporting as requested by management or principles
Bachelor's degree or equivalent in Industrial Engineering or very similar program
Strong problem solving abilities
Strong quantitative analysis skills
Excellent attention to detail
Flexible hours (only occasional) to accommodate construction projects, moves and other off-hours needs
Able to perform in high pressure situations
Proficient with MS Office, including at least intermediate level knowledge of Excel (including formulas and functions)
Superior written and spoken communication skills
For over 20 years, TransPerfect has provided comprehensive language and technology solutions to help our clients communicate and conduct business more effectively in a global marketplace. Equipped with a quality management system certified to both the ISO 9001:2008 and EN 15038:2006 standards, TransPerfect provides a full array of language and business support services, including translation, interpretation, multicultural marketing, website globalization, subtitling, voiceovers, staffing services, multicultural marketing, training and learning, and legal support services. TransPerfect also offers a suite of cutting edge technologies that significantly reduce costs and improve consistency throughout the translation process, making TransPerfect the vendor of choice for the world's leading multinationals.
With annual revenues of over $500 million, TransPerfect is the world's largest privately held provider of language services and technology solutions. From offices in more than 90 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and EN 15038 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.
TransPerfect is an equal opportunity employer.
For more information on TransPerfect Family of Companies, please visit our website at www.transperfect.com.