Assistant Operations Manager

The responsibilities include assisting in overseeing the Front Office and Housekeeping departments.

Specific duties in this role will include but are not limited to:

• Agility to adjust to various departments throughout the hotel as needed to support the operation

• A commitment to guest communication from pre-arrival to post-stay survey

• Ensuring that Housekeeping and Front Office division's colleague's behaviors align with Hyatt's core values

• Working closely with all other stakeholders, including fellow leaders in the Housekeeping and Front Office Operations, in a collaborative manner, focusing on the overall success of the hotel

• Supervising colleagues within Housekeeping and Front Office divisions

Pay rate for this position ranges from $60,000 to $62,500 annually

• A true desire to satisfy the needs of others in a fast-paced environment

• Ability and willingness to help with coverage in other hotel areas

• Refined verbal and written communication skills

• 2-3 years of progressive hotel Housekeeping and/or Front Office experience

• Service-oriented style with professional presentation skills

• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service, and ability to improve the bottom line

• Must be proficient in Microsoft Word and Excel

• Must have excellent organizational, interpersonal, and administrative skills

• Must have flexible work availability, including mornings, evenings, weekends, and holidays.