Assistant Office Manager

WHO WE ARE

Veterinary Emergency Group (VEG) is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment.

TALENT + CULTURE AT VEG

At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work!

WHO WE NEED:

VEGquarters, or VQ, is VEG's home office, where talented VEGgies come together to build the world's emergency veterinary company. Our team is looking for an ambitious self-starter with a desire to learn and grow in a dynamic work environment. The Assistant Office Manager will sit at the reception desk and serve as the face of VQ while helping to facilitate day-to-day administrative support and office operations. This is a very visible role with high potential for growth!

WHAT YOU'LL DO:

• Own the front of house experience and operations: sending and receiving mail & packages, greeting visitors, answering the phone, maintaining the front desk and reception area, kitchen(s) and copy rooms

• Assist with the overall office flow and environment:

• Ensure VQ is always neat, clean, and ready for visitors, employees, and vendors

• Complete supply ordering and restocking of stockrooms, copy rooms, main kitchen, kitchenette, and cafe

• Calendar management for meeting and conference rooms

• Facilitating fun office events/celebrations, ordering weekly lunches

• Assist with planning and execution of various company events + celebrations, employee recognition initiatives, and administrative projects

• Manage vendors, service providers, and building management/facilities team to ensure office operations are running smoothly and efficiently

• Maintain copy room and kitchen equipment as needed (printer/copiers, coffee machines, etc)

• Own Hills employee pet food benefit/perk for VQ VEGgies

• Assist with VQ Seating & Team placement needs

• VQ traffic tracking

• Update VQ Office Ops info resource in our Knowledge Library

• Assist People team with VQ VEGgie onboarding/offboarding as needed

• Desk setups/breakdowns, building access control, stationary supplies, etc

• Triage and address general Office Ops queries

WHAT YOU NEED:

• Strong communication skills. Through every medium, and everyone you come in contact with, you know how to communicate effectively, elegantly, and with respect

• Ability to manage day to day responsibilities and special projects and perform tasks individually or as part of a team

• Must be available to work when our VEGgies are here! In-person at VQ M-F, 9am-5pm

• 2-4 years working in office management/administration, administrative or executive support, or hospitality management

• Physical requirements: ability to lift 40lbs, shift from sitting to standing/walking the 32,00SF office

• Associates or Bachelor's degree in office administration, management or related field preferred

• Passion for building relationships and maintaining positive attitude and work habits

• Strong knowledge of business systems and productivity tools like Monday.com, Microsoft Office, G-Suite, Workplace, Zoom

BENEFITS

• Pay Range: $65k - $75k

• Medical, Dental and Vision benefits beginning day 1 of employment!

• 401K with company match.

• 10 weeks of parental leave with 100% pay.

• Unlimited PTO.

• Company laptop and a monthly cell phone reimbursement.

• Casual office attire, dog friendly, and a kitchen full of snacks and beverages!

• Opportunity to grow and so much more!

VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!