Assistant Office Manager

Title: Assistant Office Manager

Company: Clarkson Eyecare

Location: Creve Coeur, MO

Pay: $17-18/hour with commissions

Perks:

• Full Benefits Package - Medical, Vision, Dental and Life Insurance

• 401k + Employer Matching

• Paid Time Off and Paid Holidays

• Competitive Base Pay + Bonus

• Optical Education Reimbursement

• Paid Maternity Leave

Hours:

• Full Time

• Monday-Friday 8am-7pm, Saturday 8am-1pm

• You will not work all of these hours, but you must have open availability to work any shift within these hours.

Requirements:

• Management experience

• Experience working in eyecare/optical

• High School Diploma or GED Equivalent

• Your own reliable transportation

• Strong customer service skills

• Excitement to learn and grow

Essential Functions:

• Assist in managing the day-to-day operations of the office, including employee scheduling, weekly meetings, report generation, inventory assessment, supply ordering, employee training and other duties as assigned or needed within the office

• Lead the staff by guiding them to success through focused support and coaching

• Effectively communicate with patients, doctors, staff and various levels of management and corporate staff

• Answer inquiries through phone, email, and in person request

An Assistant Office Manager is a highly engaged leader that possess a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented.

Essential Responsibilities

• Assist with executing day-to-day operations of the office. A few of these duties include: Monitor and assist with office flow, supply inventory, employee training and other duties as assigned or needed within the office

• Provide guidance and assist with completing proper medical chart handling, insurance and billing, frame and contact lens selection, policies and procedures, and computer software

• Assist leading the office by guiding them to success through focused support and coaching as directed by the Office Manager

• Enhance processes and workflow by taking initiative to work with manager to build action plans to increase the efficiency and profitability of the office

• Handle employee and patient questions in the absence of the Office Manager

• Ongoing communication with Office Manager

• Actively train employees on how to provide a world-class patient experience

• Motivate employees by remaining positive and communicating any changes or news in a supportive and constructive way

• Ensure the office and employees are always compliant with HIPAA

• Other duties as assigned by Office Manager

Other Skills and Abilities

• Reliable transportation that would allow employee to go to multiple work locations with minimal notice when applicable

• Ability to work weekends when applicable

• Desire to gain industry knowledge and training

• Demonstrates initiative in accomplishing practice goals

• Consistently creating a positive work environment by being team-oriented and patient-focused

• Commitment to work over 40 hours to meet the needs of the business

• Ability to interact with all levels of employees in a courteous, professional manner at all times

Education and/or Experience

• High school diploma or general education degree (GED) required

• Bachelor's Degree in Business Administration, Healthcare Management or a related area of study preferred

• Minimum of 2 years of optical management or industry-related experience preferred

Physical Demands

• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel

• The employee is frequently required to stand, walk, and sit

• The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds

• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.