Assistant Nurse Manager - Psychiatry Clinics & Psychiatric Partial Hospitalization Program

The Assistant Nurse Manager manages direct care nursing functions to assure that health service, medical care, and evidence based practice delivered effectively and efficiently. Positions in the job family will have direct patient care responsibilities focusing their efforts on planning, organizing, directing, evaluating, and improving health care operations, clinical education programs and research programs of clinical and health service departments.

Position Responsibilities:

Human Resources Management:

Hiring:

• Makes effective and timely recommendations in matters of hiring, promotion, transfer and disciplinary action(s).

• Makes appropriate hiring decisions.

Staff Development:

• Develop and manage the talents, strengths and behaviors of each individual in a diverse work group and provides each employee with the opportunity to contribute to the goals of the unit in collaboration with Clinic Manager, Clinical Leadership Team and Ambulatory

• Coaches staff to participate in team decision-making and actively seek participation from assigned staff on decision-making and customer service improvement activities.

• Provides staff incentives/rewards for contributions towards achievement of service excellence.

Performance Management:

• Completes staff evaluations, for assigned staff, on time with written, solid justification.

• Assure staff members are compliant with competencies, policies, procedures, and regulations.

• Assures performance expectations are clearly understood.

• Holds staff accountable to meet or exceed patient needs/expectations as well as maintain standards of collaboration and respect withing and among multidisciplinary teams.

Employee Labor Relations:

• Understand and apply appropriately the provisions in the union contracts.

• Creates an atmosphere which provides for effective recruitment and retention of qualified staff.

• Review performance data, recognize trends, and take appropriate follow-up with team members.

• Knowledgeable of University or Iowa policies and federal laws regarding leave and accommodation processes.

Other

• Ensures that all employees are treated with respect and in a manner consistent with University policies related to equal employment opportunity and diversity.

• Encourages staff/employees to meet or exceed customer needs and expectation by providing detailed job responsibilities.

Financial Management:

• Actively help manage operating expenses by monitoring the unit/clinic's operating budget.

• Review financial reports and provide insights into budget variances to Clinic Leadership Team.

• Recommend budget ideas, resources and cost containment strategies through participation in the development of the unit operating budget, reviewing staffing plan, reviewing service contracts, planning for new supply costs, etc.

• Assists the Clinic Leadership Team in developing a staffing plan and is open to creativity in staff scheduling/flexibility.

• Assures that fiscally goals are clearly understood by staff and that objectives are met.

• Motivates staff to high performance by exercising strong stewardship of university resources.

Operations, Standards of Care, Regulatory Compliance, Quality and Patient Satisfaction:

• Provides clinical leadership of nursing scope of care/practice for patient care to ensure optimal patient outcomes.

• Collaborate with Clinic Leadership Team and UIHC Ambulatory Leadership to identify Quality Management and patient satisfaction opportunities for improvement.

• Incorporates the principles of Service Excellence to ensure positive patient/customer relations.

• Implement and maintain standards and quality plans.

• Identifies inefficiencies in current practice/processes, demonstrates tolerance for change and develops a means to enhance the process.

• Consistently makes sound judgments after gathering factual, objective information.

• Creates and maintains a workplace of choice/ which motivates employees to work at optimal efficiency; encourages staff to regularly establish goals and objectives toward career development.

• Engage staff in meeting plan goals.

• Ensures the clinical area is survey ready; staff education/competencies; policies/procedures are maintained.

Patient Care/Service Delivery:

• Supervise and provides care delivery and assists in coordinating patient care teams to maximize customer service and continuity of care.

• Develops flexible staffing and reallocating priorities to ensure optimal patient care, with assistance from Clinical Leadership as needed to ensure adequate staffing and manage labor expenses.

• Serve as a resource for patient care problems.

• Provide patient care as needed.

• Collaborates and develops effective interpersonal relationships with nursing staff, medical staff, interdisciplinary teams, and other hospital departments.

Planning and Goal Management:

• Collaborate with Clinic Leadership Team and UIHC Ambulatory Leadership to develop and implement clinic or division strategic plans.

• Uses customer feedback in planning and providing service.

Communication/Collaboration Relationships:

• Communicate with physicians, staff, and other health care providers on a regular basis to promote effective and efficient operations within the clinic.

• Communicate with patients, families, and staff to address and resolve issues.

• Utilizes human resources data and budgetary information to formulate recommendation to Clinic Leadership Team and UIHC Ambulatory Leadership.

• Builds and sustains relationships, resolves conflict, handles negotiation effectively, and develops collaborative working relationships.

Education Programs:

• Provide evaluative feedback for staff members and health care students.

• Coaches the staff in implementation of standards of care, professional development, promotes staff specialty & clinical certifications, adherence to the standards of regulatory bodies (i.e., The Joint Commission, OSHA, and other regulatory bodies as appropriate)

• Educates and mentors staff in the management of complex patient care issues.

• Actively works with clinical instructors/educators to facilitate clinical education experiences for staff and students.

• Invests in own continuous learning and skill enhancement.

Research Administration:

• Support unit/clinic evidence-based practice (EBP) research initiatives by facilitating the incorporation of quality management and evidence based practices in nursing care.

• Supports changes in nursing care using evidence-based practice (EBP).

Job Family Technical Competencies:

• Budgeting

• Knowledge of, and ability to apply, policies and practices for planning and administering a budget.

• Clinical Service/Department Operations Management

• Knowledge of and ability to manage effective and smooth operations in a clinical service or department by utilizing various management principles and techniques.

• Decision Making and Critical Thinking

• Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately and reach productive decisions.

• Healthcare Regulatory Environment

• Knowledge and understanding of legislation and regulatory bodies affecting healthcare and clinical research practices.

• Performance Management

• Ability to apply organization's performance management system, practices, and tools to developing and improving individual, team, and organizational performance.

Percent of Time: 100%

Schedule: Monday-Friday between the hours of 0730-1700. No weekends, no holidays, or no call.

Location: Psychiatry Clinics & Psychiatric Partial Hospitalization Program

Benefits Highlights: Fringe benefit package including paid vacation; sick leave; health, dental, life, and disability insurance options; and generous employer contributions into retirement plans.

Education/Licensure Requirements:

• A Bachelor's degree in Nursing is required.

• Current license to practice nursing in Iowa or ability to obtain an Iowa license by date of hire is required.

Experience Requirements:

• Minimum 1-3 years of clinical practice and demonstrated skills in management and supervision.

• Ability to work effectively with interdisciplinary teams by demonstrating excellent interpersonal and team leadership skills.

• Excellent written and verbal communication skills to serve as a liaison and to collaborate with physicians, staff, patients, and other customers.

• Exceptional problem solving skills, decision making and critical thinking skills.

• Demonstrates effective teaching skills for staff and patient education.

• Proficiency with computer software applications (such as Microsoft programs).

• Demonstrates time management, organization of workload, delegation, attention to detail, and thoroughness.

• Established skills for leading change and implementation of evidence based practice

Desired Qualifications:

• Experience in Ambulatory Care is highly desired.

• Experience working in an academic medical center.

• Relevant expertise and knowledge for coaching and mentoring team members to reach their highest potential.

• Knowledge of UI and UIHC policies, procedures, protocols, and regulations.

• Experience with development and implementation of evidence-based practice (EBP) standards.

• Membership/involvement in professional organizations.

• Professional certification in relevant nursing role or specialty through a nationally recognized professional nursing certification body. If not currently certified (professional certification), expectation is to achieve when employee is eligible to sit for the exam.

• Master's degree in nursing desired.

In order to be considered, applicants must upload a cover letter and resume (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position.

Applicant Resource Center -

Need help submitting an application or accepting an offer? Support is available!

Our Applicant Resource Center is now open in the Fountain Lobby at the Main Hospital.

Hours: Tuesdays & Thursdays 2:00pm

• 4:00pm Or by appointment

Contact TAHealthCareSupport@healthcare.uiowa.edu to schedule a time to visit.

Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. For questions or additional information, please contact rebecca-beggs@uiowa.edu

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. This position is not eligible for University sponsorship for employment authorization.

Additional Information

• Classification Title: Assistant Nurse Manager

• Appointment Type: Professional and Scientific

• Schedule: Full-time

• Work Modality Options: On Campus

Compensation

• Pay Level: 5A

Contact Information

• Organization: Healthcare

• Contact Name: Rebecca Beggs

• Contact Email: rebecca-beggs@uiowa.edu