Assistant Nurse Manager

The assistant nurse manager is responsible for assisting the nurse manager in maintaining a safe environment for staff, patients, and visitors; ensuring that standards of practice and quality of care are maintained; sustaining customer focused care, managing human and financial resources; and aligning the department's goals with the hospital's strategic priorities.

Promotes individual, peer and departmental accountability to the mission, vision, values and strategic priorities of the organization. Assists with the development and modification of goals and objectives for the department, and assures that the goals are achieved.

Maintains standards of practice. Promotes evidenced based care for all patients served by the department. Assures compliance with national standards, professional and regulatory guidelines that govern patient care (e.g., Centers for Disease Control and Prevention, Joint Commission, Centers for Medicare & Medicaid Services) Assists in department quality improvement activities, and facilities change.

Uses evidence-based practices to ensure the safest, highest quality care possible. Sustains patient (person)-centered customer service with a focus on positive patient experience and engagement. Develops and monitors processes such as patient flow to assure patient access, best interests, and satisfaction.

Provides service recovery as needed. Assists with the development and implementation of department staffing plans and clinical workflows. Adjusts staffing plan to patient volumes, needs and staff skill mix.

Supervises staff and assures that standards of performance are met. Displays effective performance management in interviewing, hiring, coaching, developing staff, providing counseling/disciplinary action. Provides meaningful employee recognition.

Fosters a spirit of teamwork and unity among staff that allows for healthy disagreement over ideas, and effective conflict resolution. Promotes diversity, equity, inclusion and belonging.

Minimum Education: Graduate of an accredited RN nursing program. BSN preferred

Minimum Experience: Minimum 2 years of clinically related experience with progressive responsibility.

Specific Skills, Knowledge and/or Competencies: Excellent interpersonal and communication skill required.

Handles confidential material with maturity, sensitivity and discretion. Adapts to stressful situations quickly and effectively. Functions as a member of a multidisciplinary team.

Ability to handle fluctuating workloads in a multi-focused work setting while adjusting scheduling to productivity. Demonstrates critical thinking. Demonstrates ability to delegate appropriately.

Understands and utilizes principles of superior customer service. Skilled with electronic health records, MS word, power point, excel, and access database. Data analysis and interpretation skills required. Performs payroll duties in a timely manner.

Licenses/ Certifications: Current NH RN license. Clinical or professional certification preferred.