Assistant Marketing Manager

Sephora San Francisco , CA 94105

Posted 3 weeks ago

Job ID: 172350

Location Name: CA-FSC SF Off (0174)

Address: 525 Market St, 32nd Floor, San Francisco, CA 94105, United States (US)

Job Type: Full Time

Position Type (Regular/Temporary): Regular

Job Function: Digital/E-Commerce


Through original thinking, pioneering action, and disrupting the status quo, our Digital team has transformed the beauty retail industry. From social to mobile to site to in-store technology, Sephora is a leading digital player that builds innovative client experiences where the clients are always the focus. With a "Genius" designation on the L2 Digital IQ Index (five years in a row), we'll continue to set the pace for the industryespecially with you on our team.

Your role at Sephora:

As an Assistant Marketing Manager for Broadcast Email, you will responsible for managing Sephora's high-performing email marketing program. You will play a key role in the end-to-end development of client-centric communication concept and lead campaign optimizations using data-driven insights. Reporting to the Manager of Broadcast Email, your role is responsible for ensuring a seamless client experience and smooth execution to meet primary KPIs delivering results that are highly visible and critical to online and offline sales for the company. You'll be part of a high-performing Digital Marketing center of excellence, partnering with your teammates that run Push notifications, triggered & transactional Email, and other digital marketing channels.

In addition, you will:

  • Help define email campaign briefs by detailing cross-functional business objectives, creative direction, key content and segmentation strategies to inform & influence creative asset development.

  • Gather learnings, share insights & best practices with team and turn these into actions for future campaigns and tests.

  • Collaborate with internal cross-functional stakeholders (i.e. Merchandising, Promotions, Brand Marketing) to ensure optimal client experience is achieved and priorities are clear & actioned on.

  • Manage essential documentation for email team across calendars, slotting, and campaign details.

  • Review all campaign creative to ensure business objectives and optimal client experience are met.

  • QA all campaigns to ensure accurate and error-free execution of links, segmentation, content and targeting rules.

  • Pull, consolidate and analyze learnings to drive engagement, sales and retention.

  • Keep a strong pulse on email & industry trends and innovation through competitive marketplace analysis.

  • Support & collaborate across Retention Marketing team on ad-hoc special projects and initiatives as needed with a positive can-do attitude.

  • Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative.

We're excited about you if you have:

  • 2+ years planning and developing email campaigns or similar marketing campaigns.

  • Analytical and data-driven with experience tracking performance and optimizing metrics to hit sales goals.

  • Thrives in a fast-paced, high-volume, and deadline-driven environment, with the ability to deal with ambiguity at times

  • Self-motivated with an ability to prioritize and manage several projects simultaneously.

  • Represent & lead channel POV with strong interpersonal skills; track record of the ability to develop & maintain cross functional relationships with business partners at all levels.

  • High attention to detail with high degree of accuracy.

  • Outstanding organizational and project management skills.

  • Excellent written, verbal, and presentation skills.

  • High proficiency in Microsoft applications (PowerPoint, Word, Excel). Experience with Smartsheets, CrossCap preferred.

  • BA with a degree in Marketing or related field.

You'll love working here because:

  • The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams people you can be proud to work with.

  • The product. Employees enjoy a product discount and receive free product ("gratis") various times throughout the year. (Think your friends and family love you now? Just wait until you work at Sephora!)

  • The business. It feels good to win and Sephora is a leader in the retail industry, defining experiential retail with a digital focus and creating the most loved beauty community in the worldwith the awards and accolades to back it up.

  • The perks. Sephora offers comprehensive medical benefits, generous vacation/holiday time off, commuter benefits, and "Summer Fridays" (half-days every Friday between Memorial and Labor Day)and so much more.

  • The LVMH family. Sephora's parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior.

Working at Sephora's Field Support Center (FSC)

Our North American operations are based in the heart of San Francisco's Financial District, but you won't hear us call it a headquarters it's the Field Support Center (FSC). At the FSC, we support our stores in providing the best possible experience for every client. Dedicated teams cater to our client's every need by creating covetable assortments, curated content, compelling storytelling, smart strategy, skillful analysis, expert training, and more. It takes a lot of curious and confident individuals, disrupting the status quo and taking chances. The pace is fast, the fun is furious, and the passion is real. We never rest on our laurels. Our motto? If it's not broken, fix it.

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.


SEPHORA has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Mot Hennessy Louis Vuitton (LVMH) in 1997 then launched stateside in 1998, and is currently home to 200 world-class brands - including its own private label, SEPHORA COLLECTION. Sephora's curated assortment features more than 14,000 products including makeup, skin care, perfume, hair care, body, professional tools and more. Sephora is the beauty education hub, offering consultations at the Beauty Studio, a variety of complimentary classes, one-on-one service from Personal Beauty Advisors, and exclusive retail technology SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ. Sephora is an international force in beauty, and its award-winning website and ever-growing presence on social-media make it the world's premier digital beauty destination.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Paid Social Media Marketing Manager / Performance Marketing Manager


Posted 2 days ago

VIEW JOBS 8/20/2019 12:00:00 AM 2019-11-18T00:00 Paid Social Media Marketing Manager Alt – Performance Media Marketing /Location: Santa Clara OR San Francisco, CA United States Role: Performance Marketing Manager Chegg is looking for a results-oriented and capable Social Media Marketing Manager with exceptional tactical and analytical skills to join our growing team. The right person for the role can drive day to day operations, drive innovation across social platforms, and work closely with our Creative Marketing team to take this channel to the next level. Our business is expanding, and social is a key growth driver for Chegg. Responsibilities: * Lead the Social Media strategy and execution in Facebook's ad manager. Drive continuous improvement to drive growth, KPI efficiency, and operational process. * Scale social media as a Channel. Lead innovation across new creative strategies working with our in-house Creative Marketing team. Grow App UA, Snapchat, and TikTok as tactical channels. * Develop channel audience strategies both for prospecting and 1st party data (remarketing, winbacks, cross sell, etc.) * Be a team player. Celebrate wins across the team and work closely with your team members to drive the best paid marketing program we can possibly have. * Work with our marketing operations team to enable workflow efficiency. Define and develop trafficking, reporting, and campaign management best practices and processes. * Participate in marketing stand ups with GMs and VPs. Proactively communicate with internal and external stakeholders, improving transparency, and collaboration. * Bring a POV on social media best practices to the paid marketing team. Stay in touch with current industry trends, new tools and industry best practices. * Set realistic expectations for deliverables and make every effort to meet them with quality work. Requirements: * 5+ years of digital advertising experience in Facebook Ad Manager. * Thorough understanding of acquisition marketing and latest paid marketing trends. * App UA experience a plus. * Proven project management skills with excellent attention to detail. * Analytical ability to understand, manipulate, and derive insights from data. * Strong organizational skills and the ability to effectively prioritize work in a deadline-driven atmosphere * Four year degree. Degree in economics, finance, business, mathematics, computer science, or equivalent training or experience. What is Chegg? An 'always on' digital learning platform. Chegg puts students first…Everything we build in this company is student-focused, making us the leading student-first connected learning platform. Chegg strives to improve the overall return on investment in education by helping students learn more in less time and at a lower cost. This is achieved by providing students a multitude of educational tools from affordable textbook rentals to Chegg Study which supplements their learning through 24/7 tutor access, step-by-step help with questions, and more. Chegg is a publicly-held company based in Santa Clara, California and trades on the NYSE under the symbol CHGG. Why do we exist? Students are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we've expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, and Chegg Internships and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student. Video Shorts - Life at Chegg: Certified Great Place to Work!: Chegg Corporate Career Page: Chegg India: Chegg Israel: Chegg is an equal opportunity employer #LI-VP Chegg San Francisco CA

Assistant Marketing Manager