To supervise daily activity within the facility while maintaining the highest possible productivity and quality levels. To constantly monitor facility safety and security to provide the most secure safe environment for employees. To communicate all processing, safety, security, and customer issues to Management and/or client services. Bilingual (Spanish/English) preferred.
Major Responsibilities/Essential Functions:
Supervise daily operations in a fast-paced and continuously changing production warehouse environment.
Compile department productivity statistics on a scheduled basis
Train and schedule full-time, part-time, and temporary warehouse personnel
Coordinate daily departmental activities.
Ability to operate and troubleshoot department equipment, i.e. material handling equipment; such as the forklift and pallet jack
Complete departmental work as needed.
Project and maintain proper staffing and make recommendations to management.
Monitor inbound warehouse inventory and the flow of product to the processors.
Coordinate and oversee the processing of disposition product with Manager.
Maintain high standards for safety, security, and quality practices in the work environment.
Work in conjunction with systems support on daily upkeep and maintenance of computer system.
Monitor opening, closing, and breaks to insure proper compliance by all employees.
Establish and maintain departmental production standards, and maintain established quality and accuracy levels.
Operate facility in strict accordance with all SOP's.
Report all customer issues to Management and/or client services in a timely manner.
Monitor employee performance and make salary recommendations.
Perform client presentations/warehouse tours in conjunction with Manager.
Report all attendance variances for employees in accordance with Inmar Reverse Logistics' attendance policy; approve time off for department employees while considering departmental production needs and policies.
Maximize department performance by effectively interviewing, selecting, training, appraising, coaching, and counseling employees.
Discipline employees in conjunction with Manager and/or the Great Teams! Department.
Maintain accurate, factual, and thorough employee performance and attendance records, and documentation of counseling/coaching exchanges.
Contribute to employee development by providing training, coaching, and promotional opportunities.
Ensure that deadlines are met by monitoring and directing department activities and making adjustments in staffing and priorities.
Update and maintain all manuals, forms, and files associated with department operations.
Responsible for providing employees with training/business updates as needed.
Perform other related duties as assigned.
Associate degree in Business Administration, Management, Accounting, or Finance; or High School diploma or its equivalent with a minimum of one (1) year managerial/supervisory experience in the pharmaceutical, logistics, manufacturing, trucking, or warehouse industry; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to perform the responsibilities of this position.
Proven interpersonal and communication skills, and the ability to delegate and prioritize work
Working knowledge of computers and programs specific to operations and operations reporting including MS Office (Excel, MS Word)
Knowledge of warehouse safety and security practices
Ability to package, label, load/unload Hazardous Materials and Hazardous Waste, sign Hazardous Waste manifests, and serve the facility as an Emergency Coordinator.
Ability to perform the functions of a hazardous waste generator, including but not limited to, identification, sorting, packaging, segregating, labeling hazardous waste generated from daily operational activities. Also, must be able to adequately perform and document periodic regulatory inspections of the facility, including but not limited to, sanitation inspections and hazardous waste storage area inspections.
Ability to work under time pressure and meet production goals
Ability to assist other operations within the warehouse, as needed and if applicable
Ability to meet set production and quality goals and follow standard operating and safety procedures
Ability to work in a non-climate controlled environment
Competency: Personal Credibility: Demonstrates concern that one be perceived as responsible, reliable, and trustworthy.
Competency: Adaptable: Responds to change with a willingness to learn new ways to accomplish work objectives with a positive attitude.
While performing the duties of this job, the associate is:
Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.
Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.
Frequently required to stand, kneel or stoop, and lift and/or move up to 30 pounds.
Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.
Regularly: Job requires this activity up to 33% of the time
Frequently: Job requires this activity between 33% - 66% of the time
Regularly: Job requires this activity more than 66% of the time
As an Inmar Associate, you:
Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients to meet their short-term and long-term needs, requirements and exceed their expectations.
Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually-beneficial partnerships, leverage information and achieve results.
Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.